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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,287 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product, i can handle my ac temp from my phone any time, the installation was easy, as an advicr i would recommend to get the nest thermometer so the thermostat run the ac untill all your rooms have the temperature you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing a new thermostat. Had ours for 15 years and it was time for a change. Love that it is so simple and you don’t have to flip and switched to change the temp. Overall, it’s a really good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as intended, but older gen doesn't support additional sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temp. Regulator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, ez to install on heat pump system.. stays where you set it and can be changed on wi-fi easily. Has ECO setting. Do not know if that helps yet, have not run it long enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing was easy took about 10 mins, the app is user friendly & the camera has good quality. Would recommend buying the doorbell if you have a second floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat, may lack latest features

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this smart thermostat. There are newer models out, but this is a good deal for the price when it is on sale. Check the features list vs newer models, this may bee all you need. I use it for scheduled temperature control based on time of day and day of the week. (This model does not have the learning feature, which is fine) It has helped reduce my power usage. Do pay attention to setup instructions and take note if you are using a heat pump, the setup is slightly different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, just not with my system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new product, however my HVAC system fell into the 15% that was not compatible, so I had to go with the 3rd Gen Learning thermostat. Later bought this thermostat for my mom. Simple and seamless install. Works great for her system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Smart Thermostat. Easy to use. Very functional. Love Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely easy to use. You can control it from your phone. The only issue I've had was finding a wire to connect it directly to a power source so that I don't have to change the batteries every month.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi CTBay. It sounds like you're finding the battery life of your Nest Thermostat a bit inconvenient. That makes sense, it can be a challenge to have to change batteries frequently. Remember the Nest Programmable Thermostat receives power from your HVAC system. It also uses 2 AAA alkaline batteries as a backup.
      If you need further assistance please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy install! Lakeland Electric has a $100 rebate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Take your time when programming it on the spp the first time. It will take about 30 minutes to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works but google app can mess up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. However the google home app wouldnt work to do installation no matter how many attempts. Tried again next day and it worked.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there! Thanks for letting us know the Nest Thermostat installation went easy for you. We’re sorry to hear you had trouble with the setup using the Google Home app, but we’re glad you’re able to get through it the next day. We suggest making sure that the Home app is always updated with the latest version for optimal experience.

      We hope you’re getting the most out of its smart features, and if you come across any concerns around the functionality and performance of the Nest Thermostat, please contact us anytime and we’d be happy to provide you with services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google - Nest Thermostat - Programmable Wi-Fi Smar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very simple product that provides what we needed. The cost was excellent and it was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about this product, as I'm not very tech savy, but I absolutely love this thermostat! So easy to use and I love that i can change the temp even when I'm away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and set up. I really like being able to control the unit with my phone. Setting up schedules of when it is on or off or reducing temperature when we are not home is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with one miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat works well connects quick and easy with simple install. 4 stars since it doesn't work with the best temperature sensors

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Thundercheeks, thanks for posting a review. We apologize if you’re unable to connect your Nest Thermostat with the Nest Temperature Sensor. Your feedback is important to us as it will greatly help us improve our products and services. We’ll also make sure to pass along the details of your feedback to the right team. If you need help, feel free to contact our support team. You can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Simple thermostat, make sure you have right wires

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for an older gas furnace with a forced air system. Bought new HVAC wire since my old thermostat only req'd a red and white (YES you need C wire or transformer if you only have a R and W!). Was having my furnace constantly turning on and off. Eventually purchased a transformer from Amazon to power the Nest. Having a hard time connecting it to Wifi, but it does what I need and is much more aesthetically pleasing than my previous clunky thermostat.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi mariahp, thanks for sharing a review about the Nest Thermostat. We can imagine how hard you tried to make it work, and we appreciate all your efforts. However, it’s unfortunate to learn that you’re having a hard time connecting it to Wi-Fi.

      Connectivity issues can be caused by different factors like location and distance of Nest device, Wi-Fi router, outdated phone and Nest app. This may also be caused by Wi-Fi network congestion, and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help.You can also try setting up your Nest Thermostat on either the 2.4GHz or 5GHz bands and see which band is more reliable.

      If still unresolved, we’d like to have a closer look into this issue as there could be other several reasons why the thermostat is behaving differently. You may get in touch with our support team here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Upgraded to new Nest Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these to replace some older discontinued nest thermostats. Installation was straight forward and I was able to use the existing Nest trim rings. Took two tries to get the google home app to recognize one of them but everything ultimately synced up. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, easy battery change.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat was super easy to install. The batteries it came with were already dead and only realized after finishing install which kind of sucked but it was very easy to just remove the face plate and change them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, work perfectly. I recommend other to put shade it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device easy to install and can access the temp from the Home app.

    I would recommend this to a friend