Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2287 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,287 reviews
  • Rated 5 out of 5 stars

    Cool and blend in the wall well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to be able to monitor and control the temperature remotely. It is very sleek and non-intrusive on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Will save money on energy costs. Looks great on the wall. Love the App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra few bucks.....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initially getting a cheaper brand that turned out to be a complete nightmare to set up and was nowhere near as intuitive, I brought back the other brand and bought two of these Nest Thermostats (one for upstairs one down). The Nest was really easy to set up and does support no C wire without having to rig anything in your furnace panel wiring. One it was connected to WIFI it set up in a matter of minutes with no issues. It did take a little learning to figure best way to set up for how you best want the thermostat to work during certain times of the day but think I have that sorted and while on vacation I am able to adjust themp up on my phone while turning down prior to our return. Does what it says at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new thermostat.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad I made the upgrade from my ancient thermostat to this Nest Smart Thermostat. I had been running the heater more than normal during this especially cold winter. After a couple of rather high electric bills, I figured a new thermostat would likely run more efficiently and, hopefully, help lower my usage and bills. I am not sure of the effect on my bills yet. But the AC certainly seems to be running more efficiently. I also love having the ability to control the settings while away from home. I have lowered the temp while away after having forgotten to do so before leaving. That's not only efficient but a cool bit of tech. Even if it does not greatly reduce my overall usage and costs, it is a great upgrade for all that it does provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and precise Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the functioning of this thermostat. Easy integration with the Google Home App. Monitor your daily usage of the HVAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat must get it! We love how we can control it from our phones and set different temperatures throughout the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great profuct, we love it at house because we can control it even not being at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, easy to install and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! Looks very sleek and modern. Easy to navigate once I got used to the touch sensitivity. I've linked it to my Alexa & love the convenience of telling Alexa to adjust the temp or using the Google app when not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device more than the smart learning one. It’s simple and blend in with my home. You rarely notice that it’s there. I love the product, and it maintains the temperature and I barely notice the heater is on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I bought this thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install with online video instructions. my previous thermostat was pretty huge compares to this NEST, so I have to get the back plate to cover up some screw holes etc. once installed, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Sort of.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well but I’m having issues. It often gets disconnected from network so I’m having to reset it daily.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sharing your review here. We're sorry to learn that you're having some connectivity issues with your Nest Thermostat. This is not the ideal experience we want you to have. We'd like to take a closer look at your device and help you with troubleshooting steps that may improve the performance of your thermostat. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a Nest and finally got one! Great value and so very easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest seems to be working fine, though I haven't tested its "extras", eg programming it to change temperatures. Since our boiler tends to cause problems, I wanted a thermostat that would allow me to see problems when I'm out of town during the winter months. This will allow me to have the breakdowns fixed before the house (pipes) freeze. I like being able to check and change the temperature from my iPhone. I haven't a need for it to "learn" my heating habits. I'll eventually program it to adjust the temp several times per day, but I only desire set times and changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and effortless use. The app, however, is often confusing and messes up after updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. We are very happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first you do need a C wire. My old thermostat did not have one. You pop off the cover on your furnace and the C wire is clearly labeled on the board. Go to a hardware store buy 5 wire thermostat wire and ran it in 15 mins and cost $20. It's not rocket science. You can do it. Google home app is fine. All my devices are on it so adding this to that app is better than using the separate nest app. IMO. Very clean looking. I actually prefer the non mechanical setup on the hardware. The other models that twist etc will just break eventually. Also, you bought a smart thermostat why would you touch it??? Overall great product, hopefully it is as durable and lasts for years like non smart thermostats. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more second guessing if i turned off ac/heat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy set up really like how I can turn on/off my ac/heat from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this works

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this smart thermostat keeps the house in the temp range all year without me having to switch between heat and cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unknown compatibility with an OLD A/C unit

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat does what is advertised - but it is not as simple to understand A/C unit compatibility as I had hoped. We have an old (1970's?) all-in-one packaged HVAC in an apartment, and the Nest sometimes doesn't have control of the unit fan. So even if the cooling or heating are off, the circulating fan stays on - I can't tell if this is caused by incompatibility or just my old A/C unit. Ultimately I like being able to use Google Home to control the thermostat wirelessly. The touch controls are average.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your time sharing your feedback with us. The Nest Thermostat works with most 24V heating and cooling systems, even old ones, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. You may try using our online compatibility checker to ensure that your system is compatible with Nest Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat

      Check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656

      You can check Beginner's guide to the Nest thermostat to learn the basics of how to use your Google Nest thermostat, change settings, set temperature schedules, save energy, control it with your phone, and more. Here's the link: https://support.google.com/googlenest/answer/9248184

      You may also contact our support team anytime for any questions or concerns about your Nest Thermostat. Reach out to us here: https://support.google.com/googlenest/gethelp Nest