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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,287 reviews
  • Rated 4 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to, but if you can your password to your wifi it will give tou some issues. Works like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Difficult to Install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an adorable little thermostat that looks 1000x better than the old beige box. Setup is either easy, or very difficult. If you like to DIY and not pay for a “pro” install, make sure you do a lot of research before buying. If installation is not straight forward (my furnace has a 2-wire connection so installing a C wire is required) the instructions stop and google pushes you to hire a 3rd party installer. Finally my install is compete (with help from YouTube) and the thermostat works great. I wish they had better customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade looks cool and is easy to install and setup on the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat from Google.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Intuitive to use. Geeat look and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive! I’ve always used the programmable ones from the big box store but tried this one and it works great and I like the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely updated unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good Installed easily, easy setup, working fine. Home environment controllable via internet management is awesome! Side touch control not the easiest to use though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Its so cool! I just had to take it back because my Ac/H wasnt compatible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use we like it. Just follow the set up instructions and you’re on your way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control your HVAC from anywhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with ease of use, less than 15 mins install, up and running; make sure to check into and take advantage of potential significant electricity supplier rebate program to purchase; savings can go up to $75.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as advertised, easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install , practical , and adds a modern touch upgrade .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 thumbs waaaaaay up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Connected super easy. Had to make a google account which is whatever but works fine. Easy to install and connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very happy with purchase. Just sucks that keeps going offline periodically but overall pleased

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BBFanatic, thanks for sharing your experience. We’re glad to hear that you find Nest Thermostat great, and we regret to know that you’re experiencing connectivity issues with it.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Dual band connection should be compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz especially if there are a lot of devices connected to the same network at the time.

      If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy to use, stand out design!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this using an energy rebate through our local provider (be sure to check yours as well) because I wanted to be able to use the thermostat away from home. It was easy to install since I had prior experience from another model. I wish the side touch had a bit more surface for adjusting the temperature but that's a minor annoyance. The separate trim if you have holes to cover is also slightly overpriced. The color stands out though and wouldn't hesitate to buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thermostat. love to able to precool the house before arriving home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve made. Was very easy to install. Easy to use. Also I like the features like if I’m not home and I need to adjust the temp or shut it off I can do so through my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great. The interface in the screen is smooth and easy and also very easy to navigate on a phone. Must have Google account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to use and no problems installing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product im try 2 weeks and recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at your finger tips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to take the plunge this year and start introducing some smart home devices, starting with the Thermostat. installation was a snap and can be done by any DYI novice, as long as you take a look at google compatibility before hand and cross reference with your existing wiring. As the review title states, having the ability to adjust from your phone without having to be in front of the Thermostat is a real boon. I don't think this quite has the learning smarts of the Topend Nest Tstat, more like you setup a custom schedule and it adjust intelligently between home and away using your phone geolocation. Build quality is quite good overall, it looks sleek and refined on the while. Nice change from the old garish thermostat box of old. The display is quite clear and info and settings are easy to understand. I'm really not one for the mirrored look, but that is personal preference and one I'll get use to given the benefit. App seems easy enough to use letting you hold temp, adjust schedules, and generally being in control of your homes temp from afar. Definitely liking the convenience of the Smart Home with the Nest Thermostat as the start

    I would recommend this to a friend