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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,289 reviews
  • Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use efficient can talk to it from anywhere in the house very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable smart thermostat, just unfortunately not compatible with all systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this model over the expensive one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Worth the price. With the app, it’s way cheaper as well so no need for the fancy model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. A little difficult to navigate on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set and has lot's of flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the simple design. Not a fan that this thermostat uses Google Home vs the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. It makes adjusting temper and setting routines a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have these in their homes. It’s so nice changing the air or heat when I’m not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this would be so easy to connect and use. A++++++. No need to buy the more expensive model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No C wire needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install with no C wire needed for my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!! Moved to a new home and right away was looking for the newest model as my prior home had an awesome system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nest Thermostat and it did not work with my furnace since it required a 3rd wire for battery charger. Since I bought it for quite sometime before I discovered it was not compatible and I can't return. Make sure your furnace has more than 2 wires in order for this Nest to work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Charlietrish, thanks for giving us feedback about the Nest Thermostat, and we’re sorry to learn it didn't work well with your furnace.

      Nest thermostats are designed to use very little power, and in many cases they can use your system’s heating and cooling wires to get enough consistent power. And though Nest thermostats would generally work without a common (C) wire, there are some systems that would require a C wire on the new Nest Thermostat like a heat only or cool only systems. But sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      You may also need the power connector or a C wire in these cases:
      - When you set up your thermostat, the Google Home app tells you that you need the Power Connector or a C wire.
      - Your thermostat screen shows a power-related help code, such as E1, E297, N260 or N261.
      - Your thermostat screen shows “Very low battery. Replace now and install stable power source.”
      - Your thermostat battery keeps draining.
      - Your thermostat keeps disconnecting from Wi-Fi.
      - For a more extensive list of symptoms, go to How to tell if your Nest thermostat needs a C wire.

      We're always here to help, simply contact us anytime for assistance about your thermostat: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I want it to. Can check the temperature when we are gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to manage from the phone and it’s affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, great upgrade from my 1990s thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was put in very easy to work. I am not electric minded so I had the geek boys come and install my nest. But I love ❤️ My nest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would not need a C-Wire as I was told it would not never the less it still does. I actually prefer my old one to this one. I ended up giving this to a family member that had all the wires needed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, NickC. Thank you for sharing your review on Nest Thermostat. We're sorry to hear that you experienced some difficulties with the device. If you’re ever considering Google products in the future and need any assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great ease of use...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, we turn on 45 minutes before we get home and it's so easy to use even my mom can do it with ease. Thank you we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to install but once done it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now so much affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend another $100, you can get a learning thermostat if that is what you need. That device comes with a scroll wheel and a metal body. That device also supports extra sensors for separate rooms, if you have a big house. However, I have an old and small house. So this thermostat works for me. I have been thinking to get a smart thermostat for years now, but also didn't want to spend too much. This device works for me.

    I would recommend this to a friend