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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,289 reviews
  • Rated 5 out of 5 stars

    My Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from my last unit. Easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it made my day easy to install work great with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and convenience. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully smart device for budget. Just love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It requires a C-wire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered it assuming it would work just like the Nest Learning Thermostat or the Nest Thermostat E. It does not. This new model requires a C-wire. Returning to the store and going for the learning model instead.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jeff,
      We appreciate your feedback on Nest Thermostat. The Nest Thermostat is designed to work if your home doesn’t have a common (C) wire. In some cases, particularly if you have a heating- or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary. If you decide to give Nest Thermostat a second try, we'd be happy to help you set it up if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Thermostat. Easy to put in and control

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the other learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest products. However, skip this one and buy the better higher end product. I do not like the side controller. Not very intuitive. Also, cannot connect remote sensor.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, MrStash. Thanks for giving the Nest Thermostat a try. We’re always here with any support you may need with your Nest devices: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very easy to use at home or from afar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as we expected. Installation was easy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat and Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really Love our Nest thermostat!!!! It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work with my thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t compatible with my thermostat. It may have have damaged my a/c system.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Quez. Thanks for taking your time sharing your review on the Nest Thermostat. We're sorry to hear that your Nest Thermostat was not compatible with your existing system and may have caused damage to your A/C unit. We understand that this is a frustrating and concerning situation. If you suspect any damage to your A/C system, it's crucial to turn off the thermostat and consult a qualified HVAC technician immediately. They can assess the situation and ensure your A/C system is functioning safely and efficiently. If ever you change your mind and would still like to continue using your device, we recommend visiting the Nest Compatibiliy checker here: https://store.google.com/intl/en/widget/compatibility/thermostat to verify compatibility with your specific thermostat model and HVAC system. If you need more help and other concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Pretty solid thermostat.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the programmable features but if you get the white one it could get dirty if you touch with dirty hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use and helped with my savins

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't recommend this. Better to buy a Amazon Thermostat works better in the same price range

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Pavan. Sorry to see the Nest Thermostat wasn’t quite what you were looking for. We’d be happy to look into any of your concerns and get your device working optimally — when you find a second, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy install. Would buy again for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Adequate functionality. Satisified

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good if trying to use with app.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like it because it won’t work with either app, Echo or Google Nest. It keeps giving me an Offline message on the app. Other than, using it physically it’s nice.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Badwithapp, we appreciate your feedback. We're sorry to hear that Nest Thermostat isn't working for you.

      The Nest Thermostat exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest devices. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Our support team would be happy to answer any questions or support needs you may have with Nest Thermostat. You may reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old thermostat, it was easy to install, including adding the adapter. Google home makes it easy to adjust temperature from anywhere along with history of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower the AC right before you getting home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thermostat to replace my failing Honeywell thermostat that came with my house. This thermostat has been working perfectly and even the accessibility with the use of smart phones is also great and perfect to cool down the house before I get home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's connected it works great but loses connection to their server at least once a day. Now it's sitting in drawer not being used.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi PatsfanPatsfan, thanks for the feedback you provided about the Nest Thermostat, and we’re sorry to hear of your poor experience with its connectivity. We can imagine the inconvenience this could have caused, and we understand that you have stopped using it anymore. We’re hoping for an opportunity to help you with your concern. Please contact us anytime here so we can guide you with proper troubleshooting procedures: https://support.google.com/googlenest/gethelp Nest