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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,289 reviews
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my parents and it made one great christmas gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but the improved version is easier to handle, so I returned and bought the other one, a little more expensive but easier to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - I’m a girl that doesn’t know anything about electrical but it was so easy to set up. It comes with a video tutorial and it’s step by step on how to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than my old, dumb thermostat.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat. I can look at how long it takes to heat up my house, how often, and I can even set up schedules and many other features. If you have an old, manual thermostat... Upgrade. It's worth it! I installed it myself, as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was cery easy to instal. Husand is in love.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a good thermostat but it not for me. It is not working at all. I got the Nest 3 and it working fine

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jbhqn, thanks for choosing Google Nest products. We're sorry you encountered this issue with Nest Thermostat.

      If you're willing, we'd like to help you with the issue you are experiencing with Nest Thermostat. Our dedicated team of support specialists would be happy to help you, if you can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fully functional as the higher cost model, but a nice option if you are seeking remote access via phone.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bobw, thanks for posting your feedback. We regret to learn that Nest Thermostat didn’t meet your expectations. We value your feedback as we’re always looking for ways to improve our products and services. If you need assistance, you can always reach out to our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn't I do this sooner? I love that I can control and program the thermostat from my phone. Love this product! Google makes it so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an “old school” thermostat. So far so good. It’s nice being able to control thermostat from phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep your electric bills low! This is better than the learning thermostat as well. I have the learning one in my original home and this one in my rentals. Much better deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for an entry level smart thermostat.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Works with most systems". Did not work for my 2 thermostat system. Had to purchase 2 Nest Learning thermostats instead.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DJintrinisc, thanks for sharing details about your experience with Nest Thermostat. We do appreciate that you bought the Nest Learning Thermostat even though the Nest Thermostat didn't quite work with your heating and cooling system, and we apologize for any inconvenience you may have experienced.

      If you will need further help in the future, please consider contacting our support team for further assistance with your Nest Learning Thermostat. We'd be more than happy to help you with your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Look for Rebates

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable. I recommend looking at your utility provider as many provide rebates for installing a smart thermostat. I paid $100 in store, but received a $75 rebate for the installation. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. Digits screen is nice & easy to read. App doesn’t always work & when updating temp manually the unit can be fussy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Quamber, we appreciate your feedback and we're glad to hear that you find Nest Thermostat as a good product overall. We do apologize for any issue you may be having with the Google Home app, and when updating the temperature manually using the capacitive touch sensor control.

      Uninstalling and reinstalling the Google Home app may be helpful with the issue. You may also try installing the Google Home app on another Android or iOS mobile or tablet device to isolate the issue further and to see if it might be related to your current mobile device. We highly suggest contacting our support team if the issue is persistent. We'd be happy to assist you by simply reaching out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and being able to control your home temperature with the Google home app has made life easier. No more having to go downstairs do make adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad for the nest, should've gotten it years ago, the app is great, I can change the temp now without having to go down the hall. Anyone that's disabled should change to it, they won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes very handy if you are far from home or if you already in bed and dont want to get up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nest falls short on this version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not focus on the cooling and heating functions as the latest version. While it is programmable, smart is not an option. It doesnt do well managing movement or sensors as the newest models.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS IT'S HORRIBLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC thermostat is horrible and unfortunately I can't return it. My previous thermostat would allow me to either turn the fan completely off or have the fan on auto. This thermostat has no option for the fan to run on auto. It's supposed to also have an option to turn the fan off completely and run it intermittently, but even though I've followed the instruction in doing this, it still runs constantly. Since it's running all the time, my electric bill has gone up so high. It was an open box purchase, but it was labeled as "EXECELLENT CONDITION". These open box items should have a longer return time frame because in my case, I was not aware that there was a problem and a defect until I could have my AC contractor verify this.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KayeT. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    Overall pretty useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to adjust it from my bed, but sometimes when trying to adjust it from the device itself, it doesn’t register my touch very well. Which is pretty annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC adapter need for existing two wires system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well if you have more than two wires, 2 wires connection for older furnace system will work but are problematic and limited to certain function. Need additional power adapter to get full functions

    I would recommend this to a friend