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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,289 reviews
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice if you want a modern thermostat, but don't want to spend too much. It has all the features that a regular thermostat needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaper but not good to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than the full feature NEST. Didn't like it because it was fiddly to use (instead of turning you touch the right side. It was easy to install and worked first time, but didn't like using it (got 2 Nest already) so returned it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, morlando. We're sorry to hear that your experience with Nest Thermostat has been less than ideal and that you returned it. Your feedback on the touch controls on the device is appreciated and we've taken note of it. If you’re ever considering Google products in the future, please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than a week then kept giving error codes. Looked it up and alot if people have the same issue. Retunred in and installes old thermostat and problem was fixed.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Frank. We're sorry you ran into some issues with your Nest Thermostat. Even though you've returned it, we'd still like to learn more about what happened — when you get a second, share with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Didn't need the learning feature in other rooms of the house and opted for this one. Great price point for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Smart Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Smart Thermostats are amazing, they are smart and adaptable. They are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new thermostat I would recommend this device to all who want to step into the next generation of energy savings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option to for simple smart thermostat. Check if your energy provider will give you a discount on the item, ours was 80% off through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smarthome addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control my thermostat from outside the home (or even just from another room). App takes some getting used to, but other than that, working well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick looking, eady to install. But..,intermittent issues that I never experience on the earlier generation. Trying to get a refund from google

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, DonnaG. Sorry to see you’re having a few hiccups with the Nest Thermostat. We’d be happy to look into what may be happening and get your device running smoothly all the time — when you find a moment, talk to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest gets an A for their thermostat. I like the AI that is in this. It learns your behavior. So you find yourself not having to modify the room temperature as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is a great way to save money on your electric bill with the schedule feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits right in w Google nest cameras. A must have. Very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amateur Reviewer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With that 75 dollars rebate that was cheap , my Hg , mercury thermostat is older than me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to the Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostats have been getting more affordable. This is the original smart thermostat that is now more seemlessly integrated with the Google smart home system. This was a great release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd smart home device installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the smart doorbell, we decided to get the nest to help save money & able to control with our phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fine. Just wish we didn’t have a nest. They are a pain. It needs to be refigured on temp. range.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lenovo, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Thermostat didn’t meet your expectations.

      Regarding the behavior you observed with the thermostats, we'd like to know more about it to understand and offer a resolution. However, if the thermostats kick in at random times on their own, we recommend checking/clearing the existing schedules and temperature presets.

      Your feedback is important to us, and we'd be happy to take a look at the issues and do our best to resolve them for you if you can reach to us at Google Nest Support page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Investment ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever - couldnt believe, even for my almost new AC - since we exchanged it we have more control opportunities and we are saving money. Everyone should do the switch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but if you just want basic features

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of handling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the app and easy to follow and manage the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gargae thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it installed in my garage, i love that i can control it from my phone

    I would recommend this to a friend