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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,289 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have best way to keep a house cooked or heated on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thermostat, easy to set up and navigate, love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reduced price thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular price for something that never had a lot of options years ago, the nest family grows stronger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk to the AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works well with Google Assistant and voice commands. Will probably pay for itself in a month or two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no issues yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a bit of a pain to install but not certain if it was due to our current wiring or the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest. There is so many different settings that you can play with and set just the way you like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. With temperatures up and down daily. I can control it to my liking through my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to start warming up my house before i get home andbin the summer time cooling

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constantly disconnects

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited when we upgraded our thermostat to this, however it constantly disconnects from wifi every 1-2 days. I am SURPRISED if 3 days have passed and its still connected. I don’t understand how it has all these positive reviews. Dont get your hopes up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DaniCA, thank you for sharing your review. We're sorry to hear that you're experiencing some difficulties with the connectivity of your Nest Thermostat. We'd like to take a better look at your thermostat so we can identify why it disconnects. Please reach out to our support specialists and let us help improve your overall experience with the product. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is amazing and helps save on energy costs. I would recommend everyone to get one and try it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken a little time to get use to the different features but I'm starting to get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to setup and install. Helps in monitoring eneryusage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read product suitability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use a product because apparently it not suited to be replacement in my case. Reference on a box with model validation was great resource

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good product. The technician had a hard time connecting the Nest to my wifi. They tried two different units, and they did not work. I had to upgrade to the next model, and that worked like a champ with no issues.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Buddylu, thanks for taking the time to share your feedback with us. We're sorry to hear about the difficult experience in setting up your Nest Thermostat. It's possible to double check which Nest Thermostat will work with your heating and cooling system, by cross referencing the wires with the Compatibility Checker tool using this link: https://store.google.com/us/widget/compatibility/thermostat

      Alternatively, if you need further assistance, you're more than welcome to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Good when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this as my previous nest thermostat quit working the coldest day of the year. The one that failed kept showing the temperature going up and wouldn't read the correct temperature. This new one had a bad mount plate (not sure of the correct name) luckily I was able to the previously failed thermostats plate. Also when troubleshooting the failed thermostat I reached out to Google Nest support and they tried to blame my wifi signal for rising mis read temperatures even after I disconnected the wifi from the thermostat. I understand that a failing wifi chip could overheat a device but dont blame the wifi signal that isnt connected to said device for it. They even recomened I replace my router before replacing the thermostat. Bottom line is be cautious with this thermostat the failed one lasted about 3 years. It costs more than some smart thermostats. But like most electronics these days, QA and support seem to be lacking.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, Magemasher80. We’re sorry to hear your experience with the Nest Programmable Thermostat and the support team wasn’t the best. We’d be happy to take care of you and see what went wrong. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok does the job feels a little bit cheap plastic in my opinion but is ok set up is easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it at 72 or 71 and it keeps on going back up to 75 or 82. I can't figure out how to make it stop!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Jesse, thanks for reaching out. We’re sorry to hear that you’re having issues with your Nest Thermostat.

      The unexpected temperature changes may have happened due to the existing schedules. You can customize your preset schedule based on your preferences:
      To check your existing schedule:
      - Go to Google Home App > Settings > Schedules > Clear schedule.
      - Create your temperature presets - go to temperature preference > temperature presets > create customer.
      - Create a new schedule - Settings > Schedules > Add > Select temperature > select start time > Add to event > done.

      To remove:
      - On the Home App
      - Tap settings > schedule > tap the preset temperature > remove.

      If the issue still persists, we’d be more than happy to help you. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Something new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Got this as for fist time having a smart thermostat, and it really easy to understand how it your energy it’s used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved the Nest brand of Thermostat. Unless you really care about the learning feature this Nest is perfect does everything but learning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not your awesome original Nest thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels more like an imitation of the original nest. Looks likes there is no scheduling or learning. Notneasy to control as is touch based on a small strip on side. Its a cheap alternative for the original thermostat, if you can, buy the original.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Mikey. Thank you for posting your review on Nest Thermostat. We're sorry to hear that your experience didn't meet your expectations. Your device can create or adjust the temperature schedule in the app or directly on your thermostat. You can use Temperature presets that lets you customize temperatures for when you’re home, away, sleeping, and more. You can select a preset to easily set your thermostat to heat or cool your home the way you want. We recommend reaching out to our support specialists so we can help improve your overall experience with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest