Customer Ratings & Reviews
- Model:
- GA02083-US
- SKU:
- 6460785
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Wrong product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working for my house.I Returned already because it was not compatible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Juansreview, thanks for sharing your experience with us. We are sorry to hear that Nest Thermostat isn’t compatible with your system and that you had to return it.
We value your feedback and we are hoping that you will give our products and services another shot in the future, as we’d love to keep you as a valued customer. If ever you will reconsider, please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp
Nice product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice interface on my Google Home. It will be nice to have an easy way to save some money
I would recommend this to a friendGoogle Nest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install - called for help. Good guidance from professional.
I would recommend this to a friendIt works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing install process.but works great after.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Charli, thanks for taking the time to share your feedback. We’re sorry to hear that you had challenges installing your Nest Thermostat, and we’re glad to learn that it is now up and running.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you have any concerns with your Nest Thermostat, our support team is always here to help. Feel free to contact us here using this link: https://support.google.com/googlenest/gethelp
Convenient thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not stay on the programmed temperature in the night time
I would recommend this to a friendBrand response from Nest Support
Posted .Hi StevenM, we appreciate you for the feedback you provided about the Nest Thermostat, and we’re sorry to learn it doesn’t stay at the programmed temperature at night. We can imagine the inconvenience it may have caused, and this is not the kind of experience we want to share with you.
If you want to set your thermostat on temperature hold to maintain a specific temperature for as long as you want, please see the steps below:
- In the Menu view, select Hold temperature.
- Select Current temp or Eco.
- Choose a time. You can scroll up and down to edit the time by half-hour blocks.
If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
- Select Confirm.
If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.
Besides having online help available at Google Nest Help center, we also have a dedicated team always ready to provide assistance through our support channels here: https://support.google.com/googlenest/gethelp
get the utility rebate!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this with a discount/rebate from gas company, big improvement/programmable from my old thermostat
I would recommend this to a friendGreat Gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had before home renovation, I love it, can turn on adjust in my bed
I would recommend this to a friendGoogle Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my google nest! Easy set up easy to use. I got it as a gift and so happy I did. Perk is it covers up the opening by my original thermostat
I would recommend this to a friendhigh hope, greatly let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would love this thing... and when it actually connects to google home it is great, but sadly it only stays connected to the internet for about 20 minutes after restarting it... making the entire thing pointless, because even when your on the same network you cant access it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you had with Nest Thermostat.
Connectivity issues for Nest Thermostat may be caused by several factors, such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby, and other Wi-FI settings.
Dual band connection is compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz, especially if there are lots of devices connected to the network at the same time.
We’re always here to help in case you need further assistance. You may contact us through this support link: https://support.google.com/googlenest/gethelp
Google Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat. Love how it can help you save money on electricity
I would recommend this to a friendRecommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the price reduction on electricity because of this but it’s always going offline
I would recommend this to a friendGreat for a smart home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat, however the Nest Thermostat E's were more intuitive
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting your review of your Nest Thermostat here. We're sorry to hear that your experience with your device has been less than ideal when compared to different versions of the Nest thermostats we offer. Your Nest Thermostat has many settings to help you feel comfortable in your home. Hold temperature can maintain the current temperature or any of your presets. This and other features are also available in your device. If you want to know more or have additional questions about your Nest Thermostat and what it can provide you, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Control from phone is great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loke it but still jave not mastered the programming. Thats probably more on me than them.
I would recommend this to a friendBest buy this year
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must buy, has saved us hundreds already with first month of install, maybe abit tricky to use and setup but worth the buy
I would recommend this to a friendExcellent Service And Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad program, very professional and prompt. I will continue to buy everything Best Buy has to offer.
I would recommend this to a friendNest thermostat is awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, love the fact I can use my phone to operate!
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated , hope to see decrease in energy bill since it can sense if you are home and adjust temperature accordingly
I would recommend this to a friendFantastic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed the way we run our air and heating for the better. Very convenient!
I would recommend this to a friendgood for lazy people
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this programmability. Being able to control via smart phone is the best feeling.
I would recommend this to a friendI like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll keep updates on my smart phone if not I'll try again
I would recommend this to a friend