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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1461 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,462 reviews
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Easy Install, Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh Network that Just Works. The setup was simple and using these with my Google Fiber I'm pulling download times of 968mbs and uploads around 944mbs. Fantastic. Just one could actually cover most of my home, but I have one upstairs and one downstairs just to be sure. I get wifi around 10 yards out of the back door.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Great budget friendly mesh network

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mesh network router, my Wi-Fi reaches half way down my block. No longer have any dead spots in my house, it easily covers my 5k sqft house. Very easy to setup took me about 5 minutes and my network was up and running

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy But Pricey . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install . . . but pricey . . . easy to install . . . but pricey . . . easy to install . . . but pricey . . .

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    The best WiFi booster you will ever need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best WiFi booster you will ever need! Just download the google home app. It will walk you through the install! Very easy and very precise! I highly recommend this product! I have the older version at my house. I installed the AXE5400 at my in laws.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Good Product! Good Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: easy install and minimal fuss. So far seems to be stable and provide good coverage Con: minimal options for advanced customization. Lack of usb port also means you cannot hang an external drive for TimeMachine backups

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi coverage and fast. The only thing that would help would be having status lights on the Ethernet ports.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi we've ever had. 4000sqft house with 3 levels and the mesh works perfectly. We have full bars everywhere including the garage and front/back yard. Easy installation and seamless integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 1 gb/sec internet speed the Google Nest enchanced the wireless internet speed from 8 to 30 mgbs/sec to over 300 mgbs/sec. It was super easy to setup and would recommend for those not familiar with mesh wifi systems.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for replacing my older Apple base stations. The price seemed justified, considering I plan to use these for many years. They provide ample coverage for a single-family home of 1500 sq ft, including the backyard, without any issues. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google system! It's easy to set up, works like a charm, and doesn't look like a weird, spidery spaceship. No complaints, this is a fantastic router and mesh system!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It increased my upload and download speed. The Best Buy rep was helpful in pointing out the features of the Google Nest. Very happy with purchase. google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bit bumpy at first but works amazing now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant with this seeing all the negative reviews both here and across the net. And my first week or so with this product SUCKED (for reference, i was paying for Gig Speed internet and only grtting between 10 and 20 mbps output from this mesh system). I was so close to returning it to best buy for either exchange or refund. I literally had the box open and was ready to take the meshes down and rebox them. But then i decided to do one last hail mary. I reset my ISP modem (it automatically got all my info from the ISP) and factory reset the entire Nest Wifi Pro System and started from scratch. And now, its working amazing (like its advertised). I have strong signal in all rooms of my house (including my garage) and my download speeds are faster than what i was getting with my previous gen Google Wifi product. Im glad i stuck with this product (and found out that the google home speed test may be showing slower speeds than what the system is actually putting out, so use a 3rd party's system like Ookla to check) as its been a blessing with moving into a new house and such.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Big improvment from the previous version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous two versions of the Google Router. I liked the simplicity and easy of use. I also liked that it was pretty much "hands off". The software updated itself anytime there was an update. I wanted more control over my networking, so I replaced them with another mesh networking router. It was fine for the time being, but wanted to at least have Wifi 6E. When I started getting disconnects and power cycling would not help, I decided to go back to Google Nest. I bought the 3 pack, which is a tad bit overkill for my 1800 sq foot house. I do have two stories and do have two of axis points on either sides of the 2nd story. I was pleasantly surprised at the range and capacity these routers can handle. If you need extra LAN ports, you can purchase an inexpensive Networking Switch and plug that up. Since moving to the Wifi Pro 6E, I have had zero issues or problems with my network. If you are looking for a Mesh Router that is stable and will keep you updated, this is the router to get.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed

    Rated 1 out of 5 stars

    I need a HEERO.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the rating categories for Setup, Range, and Signal Strength are definitely five stars, the name Pro is very misleading. The features you expect access to with a usable UI/UX are just not there. Trying to reserve IP addresses is there, but keeping track of what is going where is nearly impossible. Also, if you have devices that require 2.4ghz, the directions tell you to walk far enough away for the 5ghz to drop off instead of having a software kill switch as a $75 router does. I returned this in a few days because trying to get my smart home on the new routers was too much trouble. The price is decent for range, speed, and setup, but not for it to be a PRO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    VG mesh router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a client who was having problems with the newest Verizon mesh router. Works well through the Verizons modem. Wifi seems fast, good bandwidth and range. Pretty easy to set up through Google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice coverage and speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is up from my old Knighthawk single router. Signal strength is great through my whole hose. It's nice to have it managed with the same app as my other smart devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product once u get past the installation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start with pros: The speed of Wifi 6 is wonderful! Much improved from Google wifi (first gen is what i had) shipment came on time & clean protected package so I appreciate Bestbuy for the timely manner. The con: The setup was nothing short of horrendous. This new Home App setup for all devices was the single worst idea. it was better when each item worked seperately. Once you set it up DO NOT allow for the Nest Cloud service. I wasted 2 hours of troubleshooting to find that it connected to the internet once i turned it off. Save yourself 2 hours. I had to completely remove my original mesh & backhaul & install them 1 by 1 & on mesh. Then you need can go back & install the ethernet backhaul which required multiple resets. If you are not using wired backhaul then once you install the mesh power cycle each 1 again. Once i had it running they all started going offline until i rebooted them all. Make sure you dont need the internet when you set this up. Patience is going to be key. I gave it 4 stars because long term this is a great improvement & its not bestbuy fault that the setup is really difficult for someone who hasnt used nest before. I love Nest but the setup needs to be improved.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Excalibur, thanks for giving us feedback about the Nest Wifi Pro, and we’re sorry to hear of your difficult experience with the setup. We can imagine how much time and effort you’ve put on this, and we’re glad that you’re able to fix it. We’ll pass this information along to the right team for future improvements. Meanwhile, if you come across any questions or concerns about the Nest Wifi Pro, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh router went beyond my expectations with how excellent the range and speeds are.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speed and coverage if not used for Wi-Fi 6E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box, so this was a deal and well worth what we paid for it. Setting each of the three mesh routers several distance apart, almost every corner of my parents' 3300 sq ft house exhibits max download speeds. This is specifically in the case of Wi-Fi 6. I conducted speed tests using several devices, and one Wi-Fi 6E-capable device experienced some inconsistent speeds. I would not rely on the 6E coverage/speeds, but most usage with Wi-Fi 6 devices should be seamless

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Links up the whole house

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range, zero dead zones and easy to set up

    I would recommend this to a friend
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