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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1619 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,619 reviews
  • Rated 5 out of 5 stars

    Fast and simple!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google home wifi products continue to impress me at every iteration. Even with the age of my older units, they continue to function flawlessly and I didn't think I'd get much out of an upgrade, but I'm happily surprised and impressed. Setup is still simple and being able to interconnect the routers together via hardwire to extend wireless simply is a huge plus to extend wireless to outbuildings and accessory structures. I love automated diagnostics and health checks to make sure all functions are operating correctly and it all reports right to the app! Excellent signal proportion and speeds!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup was a nightmare…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically set up on this would be fairly simply, but I had a consistent error when trying to setup the second access point. It would say connection failure everytime I tried. After many hours of troubleshooting and searching Google, I found the solution. If you are setting up the second access point, and having connection issues, plug your second point in near your main router and connect them via ethernet (plug the ethernet into the one with the globe logo on the second access point). Try setup again and this should fix the problem. Apparently this is an iOS issue, that just hasnt veen fixed yet.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Lucas, thank you for sharing your review. We're sorry to hear that your experience with setting up your Nest Wifi Pro has been difficult. We appreciate you for taking time in finding a resolution on your end. We would still recommend that you reach out to our support specialists if you have additional concerns or need further assistance with your Nest Wifi Pro. Our team is always standing by to lend a hand. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great mesh solution

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is literally plug and play. It is a great product and it sets up all buy itself. Just make sure if you are an AT&T customer to disable both 2.4 and 5 GHz transmitters from the AT&T router before you plug it in. It sets it's self up with just a few taps from the Google Home app. Definitely a must and it's coverage is great. I would say better than the Nighthawk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a bunch of extensions. They never worked properly in our house. The Wi-fi Pro 6e was installed in no time at all. Basically plug and play. They are placed in 3 different rooms. I now get MORE speed than I pay for. I get equal speed in every room in the house and even in my backyard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing fast for 1/4th cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, Blazing fast with wired backhaul, I am getting full speed of my internet connection and much more stable and reaches farther than the original Google wifi 4 units. Very happy .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, annoying connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have is that i kept getting an error message when setting up the device. Aside from the the devices work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Google NEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up and intergrate with the existing system. Provides excellent coverage around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy to setup, highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a nighthawk router, completely different experience with this google mesh. So much easier to setup and handle all the connected devices. Including Homepod, which they weren’t working great on nighthawk. Great range on wifi, my house is about 2400 sqft. I moved two of the three mesh Point in rooms with ethernet and hardwired and definitely gave it a big boost, not that it needed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google - Nest Wi-fi Pro 6e AXE5400 Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest Wi-fi Pro works good. I like it because it provides good coverage through out my home and it was easy to set up. I also have the google nest learning thermostat and they work well together. I plan to add other google devices soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from old Google Nest system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade from the older generation. I installed two of these in our 4,000-square-foot house spread across the first floor, and they work really well to cover the entire house, including upstairs, basement, and backyard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price to Performance Compared to Competitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the small sq footage of my apartment, the layout makes it difficult to get a strong signal to all of my devices. Especially with two PC games running simultaneously, multiple WiFi security cameras, smart thermostats, and various other connected devices, these have greatly improved the speeds of my network overall. I used 5 around various parts of the house to replace the single access point provided by my ISP. I am now able to achieve gigabit speeds with no dead zones anywhere, and the setup is super simple with the Google Home app. It guides you through adding each device, and allows you to test the speed and mesh connection directly through the app. In addition, you can add all the members of your household, so that everyone has access without having to share an account. The ability to set up a guest network with a separate SSID and password may also be convenient to some. Each device also has the ability to hardwire into the access point, which I have found makes for a more reliable and slightly faster connection, though increases in speed doing so may vary depending on your wireless card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had yhe old google nest mesh wifi, so glad I upgraded! Super easy set up and our range is so much further than before. I also like that the points don't have to be as close to eachother like the old nest points were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router capable of mesh network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but requires google app. Limited ethernet ports. Good range

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, helios025. Thanks for taking the time to post a review about the Nest Wifi Pro. Our goal is to provide a great user-experience, and your feedback helps us better understand our customers’ preferences and needs.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.You'll be able to do things like update your network settings, manage parental controls, and run speed tests in the Google Home app. After you add your Wifi devices and settings to the Google Home app, the app will allow you to use the Google Assistant to do things like pause Wi-Fi, check your internet speed, and show your guest Wi-Fi password on Nest displays. You can also add a point to your existing network. Learn more using this link: https://support.google.com/googlenest/answer/9547597

      If you find yourself in need to add LAN ports, having a switch will allow you to expand your networking system with additional Ethernet ports, which enables you to hardwire more devices to your network.

      For other concerns, please let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal strength and speed is amazing. The setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this. I pay for 500 mbps and with my setup with this I get around 500-700 just varies on the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh is not messy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and work great. Secong batch I've used of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Mesh system with easy setup.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, added one more for a total of 4 points for my home. Coverage is remarkable and very quick. Replaced an older mesh system and it has been much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change to a mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the results of changing to the google nest pro WiFi mesh. It has really worked great and we have unbelievable speeds. We even have strong speeds out by our pool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - better coverage and speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Replaced a 5 year old TP-link router. Bought the 2 unit setup, with 1 placed in center of house near modem and 1 in a bedroom. First of all, installation was super easy - walked me through everything on the app on my iPhone. Everything worked without a hitch. Signal strength is better in many places in the house and dead spots gone. Downloads are faster. Connected one pc via Ethernet to the remote router in the bedroom and get download speed equal to my Verizon FIOS 300 max. We have not experienced any connection drops after using it for a week with remote work and streaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK, bur better options are out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me better speed than the orignal 2016 Google WIFi it replaced, but the range wasn’t as good and the speed was less than expexted. My router from my ISP gets around 800 mbps down but i got about half that with this. I had much better results with a different WiFi 6e mesh router. On the plus side, the unit looks nice, it has a simple ser up, and you don’t need to download a new app if you already use Google home.

    No, I would not recommend this to a friend