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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1619 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,619 reviews
  • Rated 5 out of 5 stars

    Google Nest is a great solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great in our home. I placed one at each end of our house and have great coverage throughout the main floor, room over the garage and around the pool outside (70feet from main router).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved Wifi at my house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my router with the Google-Nest Wifi Mesh router set of 3 and now have much higher download speed in every room in our house. Download speed was around 80 Mega bits / second in one of the rooms depending on the time of day. Now its around 400 Mb/s. In pool room, its sometimes up to 600 Mb/s. All 3 routers were easy to set up using the Google home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, stable, coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, stable, coverage. Once set up, it doesn't need to be touched. Remote control from the app is a benefit as you can control and monitor while away from the network. Installation could be initially challenging to those who are unfamiliar, first-time users. There are YouTube videos that can help if that is the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to replace an overpriced Eero router. The connectivity is very reliable. Easy to setup. Great range and great value! Disappointed that these access points don't double as a Google home like the previous models, but overall a great router. WiFi signal is strong and fast.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DoubleURX! Thanks for writing us feedback, and we’re glad you like the overall performance of Nest Wifi Pro. We hear your concern about having a Google Assistant-enabled speaker.

      After thorough research and feedback from customers and retail partners, we’ve learned most users appreciate a dedicated networking system. Removing the Google Assistant speaker allows us to expand our reach and offer Nest Wifi Pro at a more affordable price point.

      Your feedback means a lot to us. We’ll definitely share this with the right team to work on improving our products and services. If you come across any other concerns around the performance or features of the Nest Wifi Pro, please contact us here and we’ll gladly help you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Wifi System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this particular mesh system because my netgear nighthawk gaming router kept dropping wifi and wired connection to certain devices frequently causing constant reboots. It also had a 6.0 GHz channel available and was a lot more affordable than a couple of the competitors that also offered it. One downside though is that it is still only a gigabit router where a couple others I saw were 2500 Mbs or 10 Gbs. But again, way more affordable. Set up was pretty straight forward using the Google home app. Only hang up was when trying to set up both satellite devices at first it would not detect them but after some screwing around with the app they would set up fine. The range is great, I full strength now everywhere in my house and even in most of my yard now. The app let's you control all your normal wifi and router settings right from your phone which is great but I do wish there was a way to still access in via your browser on the PC for setting up more advanced settings like port forwarding. Overall it's a great system and it's price is comparable to the higher end single unit routers.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nate, thanks for choosing the new Nest Wifi Pro. We're glad to hear that you've had a great overall experience with it, particularly with the straightforward setup and great range. We also appreciate you for sharing your views on what else we can improve on. We've taken into account the details of your feedback and we'll make sure to pass this information along to our product team, since we're always searching for ways that will help us improve our products and the features we offer. Alternatively, if you will need help with any of the awesome features of Nest Wifi Pro, or any support concerns, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest Wifi Pro 6E is a very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Nest Wifi Pro 6E is a very reliable, high-speed router. It was so easy to install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest works extremely well but Google Hone is awful. It botched the setup, my phone came through.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not compatible with older versions so you have to replace everything. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your feedback, OLIVER. Sorry to see the Nest Wifi Pro may not have been the right fit for you. Some devices do not support the faster Wi-Fi standards. Speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds. If you have any questions about your setup, we’re happy to help here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Google Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Google Nest wifi is the best. It replaced my nest from 6 years ago with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh system for house or commercial space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a good quality wifi mesh system for the price. I have not had any issues with this system since it was installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extends signal. Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job. Wish instructions would've been clearer that after installing, one should deactivate the internet service provider's wifi router as they compete with each other. The Nest router plugged into the ISP's router BECOMES the WiFi router. Wished it were less expensive...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed and coverage if not used for Wi-Fi 6E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box, so this was a deal and well worth what we paid for it. Setting each of the three mesh routers several distance apart, almost every corner of my parents' 3300 sq ft house exhibits max download speeds. This is specifically in the case of Wi-Fi 6. I conducted speed tests using several devices, and one Wi-Fi 6E-capable device experienced some inconsistent speeds. I would not rely on the 6E coverage/speeds, but most usage with Wi-Fi 6 devices should be seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Routers, Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to set up and I haven't had any issues since setting up the routers. Internet speeds on various devices have increased and everything has been smooth. I have had previous model Google/Nest wifi routers and each iteration gets better and better and this is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Easy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade to our old Google Nest. The coverage is way better and in 6E. Highly recommend it. Very easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice coverage and speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is up from my old Knighthawk single router. Signal strength is great through my whole hose. It's nice to have it managed with the same app as my other smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi Pro 6E - Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working good, matched description. I have been using for a month and no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mesh is Simple and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Added it to my exiting Google Mesh system. A big fits right into my existing Google Mesh network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and it gives me 100% through my four story house. I use to have dead spots to the point my tv in the basement and refrig weren’t connecting due to the weak signal. Mesh helped with that. And still runs with high speeds 300 mps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest WiFi Pro - Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaced as an upgrade to older Google WiFi Mesh system. The Nest Pro is blazing. Thought I would have had to upgrage from 1 gig backbone (home internet), but this was the upgrade I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solution to spotty Xfinity pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows away the XFinity 2nd generation pods. Had three pods that were dropping out constantly since day one. Using the Xfinity as the modem and setting these up as the router and mesh network has given me my sanity back. Highly Recommend!

    I would recommend this to a friend