Customer Ratings & Reviews

The setup is simple and it will self diagnose any network issues and resolve them. The range is also a big plus.

Great system for 1,400 sq. ft. house. Works in basement and areas that were not covered with regular modem and router. Easy to install with less than 10 minutes.

Pushing 900MBps download and 800MBps upload. Very easy setup through Verizon home with wifi 6E certified 6 Ghz router. Paired well with the router from my Verizon

I was really impressed when my brother recommended purchasing the kitchen display as a housewarming gift after I closed on my last house. I was initially hesitant to buy the actual pods, but I’m glad I did. I needed a Wi-Fi extender and had purchased one on Amazon, but ended up returning it. This device did exactly what I needed—it extended my Wi-Fi and gave me an amazing speaker in the kitchen. It’s definitely a great investment, and I would recommend it to anyone.

Awesome product slightly off on advertised speed but pretty good covers the whole house I'm happy with it

There is no desktop network manager, you are forced to use the simplified app to make network modifications. I had to downgrade to WPA2 from WPA3 in order to get my Tesla wall charger to connect. To my knowledge, this is only an issue with this system. It’s fast, the hardware is great. But the software needs work, they need to make a more robust desktop portal to configure network settings and they need to fix WPA3/WPA2 compatibility issues.

This router works great. It's easy to setup and keeps the unknowns off of my network. I am retired now, but I worked in IT for the Public schools.

I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.

Excellent so far. This performs well and looks also very well.

If you are looking for Gig speed, you might want to look for another option

For a Pro product, this doesn’t mean I get limitless configuration of the product. In this case pro means set it and walk away. Limited in configuration but works. It does exactly what we expected and is more than fantastic to cover our house. Sometimes easier is better. Tired of fighting with your Wi-Fi, you won’t here. Tired of trying to automate your home and coming up short, not here. The pro version here… it just works. If you have a connection faster than 1Gb, you may want to look elsewhere, but this problem has been documented everywhere. If you just want to turn it on and forget about it, then you have the right one.

The Nest Wi-fi Pro 6emeah router was simple to install and enhanced wi-fi coverage in my home.

Excellent product East to install and use Excellent reception

Worth every penny. Internet service improved tremendously

Router works so much better that the one that we had (it was not a Google). Wish we had bought months ago.

Works great very good, plug it in and was ready to go.

Set up and config is a breeze. Performance is good. However, I'm unable to get the Digital Wellbeing features to work which is one of the main reasons I bought the router system. To put limits on my son's devices. Might have to take back if Google can't get this working.

I was in need of a new router, and I came across these as the new mesh system from google, extremely easy to set up and simple to use, definitely disperses the wifi over my home

Works well and was easy to install. I have the previous version and this is an improvement over that.

Very easy to setup and maintain. I set these up for my Mom as she was having to stand in 1 place in her house to talk on the phone. Now with the Nest and wifi calling, her phone works everywhere.