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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,620 reviews
  • Rated 5 out of 5 stars

    Fast, Seemless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a mesh system for my new wifi. Fast, reliable and easy to set up in the app. Syncs up well with other google products. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient no problems at all, it covers all my house rooms and equipments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Digital Wellbeing doesn't work on iOS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and config is a breeze. Performance is good. However, I'm unable to get the Digital Wellbeing features to work which is one of the main reasons I bought the router system. To put limits on my son's devices. Might have to take back if Google can't get this working.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, HarryPotter. We're glad to hear your feedback on Nest Wifi Pro. We understand the importance of having control over your son’s devices. Thankfully, there are different ways to stay on top of your family’s screen time with the Family Wi-Fi on the Google Home app. You can manage several devices together so you can pause, turn on site blocking, or create schedules with just a few taps. Visit this link to learn more: https://support.google.com/googlenest/answer/7506043

      We have help available, and you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes managing your home network very easy and guides you through the placement process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definate upgrade from prior generations. Speed is excellent and setup a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goog needs to overhaul Home app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be rock solid but lately Google home app with these is very glitchy. Cust spy at Nest seems hit or miss and app is detriment to these otherwise easy to use A/Ps. May work for some but not dependable like the v1 & v2 wifi 5 pucks. 6e speeds and connectivity is also iffy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced Coverage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Wi-fi Pro 6emeah router was simple to install and enhanced wi-fi coverage in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy to install. I have the previous version and this is an improvement over that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is as easy as Google is famous for. It's something I took for granted until I tried an Orbi. It was the worst setup I've ever had for a router. The Nest Wi-Fi Pro is a consistent performer as far as speed goes. It consistently delivers within 100mps of what the download is supposed to be. I only pay for 500mps down, so it is technically capable of keeping up. I wish it were a little more consistent, but as far as perceivable performance it is solid. The one thing I wish it was better at is qos. We have 6GHz capable phones, and it never puts them on that band. I wish it gave the user more control over which band they want to place their devices on. The one thing I would warn is the longevity. This is my third primary google router, and every one has started to show its age after 2-3 years. I recommend the 4 year insurance plan. In my experience, google routers are excellent until they're not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up & effective coverage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to install and provided coverage to my entire home. Improved some latency issues I had with prior network extender. Was recommended by my IT department and happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Covers the whole house.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Covers the whole house. Speed is excellent and can keep up with the upload and downloads of the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest the BEST

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase 3 wired units, one on each room and so far Pro Nest Wifi Pro have been rock solid. We routinely have 30+ devices connected (family of 3, smart home IoT). Coverage has been strong throughout the house. I work from home, I love the look and the efficiency. No nightmare scenario here.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe a great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems like it works well but the television no longer is connecting to the network.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, AlexisH. While we’re glad you’re enjoying the Nest Wifi Pro, we hear your concern regarding not all your devices connecting to it. A quick reset will normally resolve this — here’s how:

      Restart your entire network
      1. Open the Google Home app..
      2. Tap Home > Wifi > Network settings > Restart entire network.

      We’re here to lend a helping hand: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Excellent purchase I am happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates at best buy assisted me in selecting this router. This product was very easy to setup. It is fast and secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really fast but I may have a faulty access point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is amazing but for some reason one of the access points keeps going offline. It's actually the one closest to the base station and, therefore, the modem. It doesn't make sense. When that one is working the whole system is great. As a tech nerd I would prefer more of an interface to tweak things like connected devices, networking settings, etc without using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to expand your Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the directions and it works wonderfully. works really well for expanding my wifi to motorhome over 200 ft. away from my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. A tad pricey for a 2 pack, but they looka and operate nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good strength

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item is good I would not say great because my issue was having getting service in my driveway. I have an electric car and trying to do the updates my wifi was not reaching. It reach now but still not that strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle Nest Pro 6e router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the previous Google nest routers used for about the last 4-5 years. The new Google Nest wifi pro is a much improved upgrade. Speed much faster and wifi connection excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very good, i had the older one, my only complain about those is that they are not compatible with previous versions, so you need to switch, no to expand in general they are good

    I would recommend this to a friend