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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,620 reviews
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dead spot in the house about 1800 sqaure ft house but this solved the issue. Consistent speeds all around the house and no more dead spots. Totally worth it and easy set up too. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great! Challenging setting it up with the cable company's techs. Better connection and savings on my cable bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router For Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for upgrade from the old google wifi nest (AC1200). You will get the latest speed AX from the old AC. The only bad thing: You can not use the old router as a mesh now, You need to use the same model now as the mesh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fourth portal would have worked better to cover my 2000 plus SF house. If your home has few walls and is smaller, the three port package should work quite well for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from original Google WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an original Google WiFi system with this model, and it is fast, reliable, and has wide coverage. I would recommend this model to anyone wanting to invest in a Mesh WiFi system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest wifi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than the first version. But a little more pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this multi pod system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of square footage in my home, and this 3 unit system has been a great help getting stronger internet speeds to the whole home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest was easy to set up as long as you followed all the instructions. Additionally, they look so sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and the user interface on the app is simply world class. I have noticed a difference on my wi-fi signal strength in comparison to my old Net Gear wifi mesh network. Highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Price is steep, but it sure delivers.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I wish it was a tad bit cheaper and is offered in a 3 pack like the older generations. But a mesh network is always the way to go, and is a lot better than Eero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got a WiFi extender that works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got something that works to extend my WiFi range! Xfinity WiFi extensions were a waste of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to expand your wifi coverage through the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product real easy to setup amazing speed that give your individual peace’s of equipment the right amount of speed to run them without any lag time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally changed all speeds in the house, may purchase a 3rd one. One level house but router is located on on side and other side speeds were awful. Do recommend 3 pack to be safe

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Easy setup, poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few of the Google Nest WiFi devices, and they're all pretty easy to set up. You just fire up the Google Home app and get it all configured. There are a fair amount of options for family features, blocking, basic network monitoring, etc. The mesh works well, but nothing else is too advanced as this is a home networking device. The problem is this thing simply doesn't have enough power for WiFi 6E, gigabit internet, and 70+ devices (most hardwired). Internet speed tests with two different WiFi 6e routers maxed out around 600-700Mbps instead of the usual >900Mbps. I performed multiple tests and jumped back to my Netgear Orbi a few times and it was easily repeatable. I even tried it again months later after many updates and as of Sept 2023, it still not handling it. You can also ping the device and notice latency when it gets busy as it simply can't handle all of the traffic. Most of which is coming from Google/Nest devices, as this is a "Google" house. WiFi 6e speeds are also about 20% slower than my Orbi WiFi 6 access points. And that's with many different devices, including Pixels. Quite disappointing. Google really needs to build a proper WiFi device if they want to sell to anything other than small households with slower internet and not a lot of devices.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, omegafiler. Thanks for sharing your feedback, and for investing high on Google Nest Wifi devices. it’s unfortunate to hear about your experience with the performance of your Nest Wifi Pro. We’d be happy to share this with the right team to work on improving the reliability, usability, and use of various functions. In the meantime, we’d like to have an opportunity to investigate what causes these issues. Our dedicated team can provide you with technical guidance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and works great. Would recommend to anyone looking for fast Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for networking home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't realize how bad our streaming was with our old mesh hub until we replaced with the latest version of the Google mesh. So much better now, very quick and signal stays stronger. We are also glad we went with the three pack vs two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not reach as far as advertised. Immediately after set up it seemed to reach the devices (including Simplisafe Wi-fi Outdoor Cameras) but within 7 to 10 days after installation the cameras would not display. We have to use a Wi-fi extender just to get a weak but usable signal to connect to the cameras through the Simplisafe App. The good news is we get exceptional Wi-fi Speed (over 500 Mbps) for streaming to my Apple TV to watch TV and movies through my Spectrum App. Overall certainly was less effective than needed, expected and desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the two previous generations of Google WiFi. By far the best. A touch dodgy on initial build from the previous system, but it worked out fine. Performance enhanced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router In My Opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use and features. I can easily view and control access of all the devices on my network. I had a Linksys system prior to this one and it was not as user friendly.

    I would recommend this to a friend