Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1620 reviews
(1,620 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Success!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Google product that works as advertised! Easy setup, works well with our Starlink, Ring security cams and Schlage door lock.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Works Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and works for exactly what I needed! Used to connect my 36 outdoor down lights
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 1 out of 5 stars
Severe speed loss and inconsistent performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Nest WiFi Pro expecting near-gigabit Wi-Fi performance on a 1 Gbps internet plan. In reality, Wi-Fi speeds are consistently capped around 300–600 Mbps and often fluctuate heavily. My ISP (Spectrum) has fully verified the line and modem. Direct wired connection to the modem delivers a stable 900+ Mbps, so the issue is clearly with Nest WiFi Pro. I tried everything: factory resets, swapping router and mesh point, changing DNS, power cycles, and multiple tests on different devices (MacBook Pro and iPhone). Nothing helped. Google support was extremely frustrating. The chat is buggy, messages repeat, agents contradict each other, and basic networking concepts are misunderstood. After more than 2 hours, no real solution was provided. If a 20–40% speed loss is considered “normal,” this should be clearly stated in the product description. For the price, this performance and support quality are unacceptable.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there. We’re sorry to see your experience with the Nest Wifi Pro and your time with our support team wasn’t the best — we get how frustrating that can be. We’d be happy to investigate further and get a solution for you. Reach out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
mesh router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase the google mesh works great I get excellent internet
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does exactly what it need it to do. Easy set up
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nest WIFI PRO 6e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment let me have a strong signal and better range. It was easy to set up.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 1 out of 5 stars
Nest Wifi stinks go with Asus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Google over Apple person for 20 years. I always try the new google products and I am always disappointed. Besides my Samsung phones. I purchased the Nest Wifi Router and 4 extra pucks/satellites. This system kept crashing, it would randomly disconnect from the internet for 5 or 10 minutes. The wifi connection would have full bars but no internet connection. When trying to troubleshoot google would blame Verizon and Verizon would blame Nest. I had 5 tech support visits from Verizon they replaced the Router, removed the router, replaced the ONT, checked all cat6, made me switch my switch. By the time I couldnt take it anymore I asked google for a refund and they refused saying i just passed the refund window regardless if the trouble shooting started in the window. I ended up taking all the units put and putting in an ASUS router and statilite. It now works perfect and i have 5 Nest paperweight. Long story short save the time skip Nest Wifi.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello LTan, thanks for being an avid user of Google devices, and for sharing the details of your feedback on the Nest Wifi Pro. And it’s unfortunate to hear of your disappointing experience. We can imagine how much time and effort you’ve put on this, and we’re sorry for the inconvenience this issue has caused you. We care about your experience, and we hope you can consider giving us another chance to help. Please share with us your recent case contact reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Works like a charm!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, Internet connection is excellent no problems what so ever.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
CarolynD google nest routers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was easy to install. I highly recommend this product!
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 3 out of 5 stars
Meh, marginal upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used both it’s predecessors Google WiFi & Nest WiFi. I expected more, understanding WiFi 6 vs non-wiFi 6 devices. In my envoronment, my testing produced a minimal upgrade. Therefore, at $399 considering returning. App & network setup almost identical in it’s positives & it’s limitations on the Google home app. If you’re familiar with this family of products, you’ll feel at home. Lastly, did not love shinny new look.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OJSilk, thanks for sharing your review. We're sorry to learn that your experience with Nest Wifi Pro didn't meet your expectations when it comes to the performance and design of the device. If you're willing to give it another go before you return the device, we recommend that you reach out to our support team so we can better identify the issue and help improve the performance of your Nest Wifi Pro. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google Router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Fiber Internet, You can recommend a device for prioritizing download faster
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nice little network.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi network. Great range. Easy setup. Capabilities of the product exceed the throughput of my current ISP.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal needs a clear pathway to each nest. You Tube has great videos for support.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were very easy set-up. Work great in our steel garage.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
A great router.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected, it is stable and fast with no issues so far
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 5 out of 5 stars
Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. Easy set up as well. Would recommend
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 5 out of 5 stars
Peoduct works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works well. Easy to plug and play if you have limited networking knowledge.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good!! Works well really good for small businesses
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Just NESTING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. A good price. I recommend this product for boosting the wifi signal
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 5 out of 5 stars
We are connected everywhere.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally our three story home has goo wifi in every room
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend








