Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1620 reviews
(1,620 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great upgrade. Fast speeds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from first generation. Old house wasnt wired for internet in all rooms. Used for 2 rooms down from the modem. Gets 370-420mb on a 500mb plan. Can game, stream, watch youtube in 4k and use discord all at once.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Works for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets me the wireless speeds to match the Internet providers speed. Ease of control through Home app
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these in the hopes it would improve our WiFi. So far, so good
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with Wi-Fi router only parental control have very less options.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nothing but speed!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old router was barely allowing 120-130, now our house gets 450-500 easily. Connectivity is great, and we have tons of smart devices connected. Nothing but speed!
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Works so well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well. No more dead spots inside or outside, and the internet speed is much faster than the standard router you get from cable company.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Worth the investment!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product by Google - the internet was stable with 1 gig internet. Highly recommend to use this if you have a large home. I put one on the top, middle, and the basement floor.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (3-pack) - Multi-Color
I would recommend this to a friendRated 5 out of 5 stars
My nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Solved our streaming issue and now I am not having to pay for a router.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Ruter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as expected, I still don't get consistent bandwidth across my home
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there! We appreciate your feedback.
Here’s an article that might be helpful troubleshooting your low bandwidth issue. Check it out!
https://support.google.com/googlenest/answer/6246489
If you need further assistance after reviewing the article, don't hesitate to contact our support team.
Rated 5 out of 5 stars
Great Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's been great. Our home is over 3,000 sq ft, and we've had very minimal issues with connectivity. I would definitely recommend this product.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 1 out of 5 stars
Constant WiFi drops. No fix to date.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product to replace a previous google mesh network that had intermittent connectivity issues. Once installed, I had the same issues and learned that this was a k own issue from google and to date has not been fixed. This will be my last purchase from Google.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching out about the Nest Wifi Pro, EdS1. We’re sorry to hear about those connectivity issues — we understand how frustrating that may be. Here’s a couple of solutions to get the most reliable connection.
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved connection.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it may not support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 2 out of 5 stars
Not a smooth or easy transition!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a prior Nest Mesh. I read that if I kept User and PW the same, everything should sync. Well maybe 2 things sync'd. I've had to reset everything else. Still haven't gotten 1 arlo camera to reconnect. Very frustrating.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (3-pack) - Multi-Color
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent wireless mesh network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the strongest mesh network I have used so far, all of the latest security protocols and wireless coverage from these units is great,
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 1 out of 5 stars
Unreliable mesh connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase as the mesh network does not consistently connect to the router. I Contacted Google and they do not have a solution for this issue as it occurs daily. Even after resetting the entire system everyday
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, PAG30. We regret that your experience with using the Nest Wifi Pro has been less than ideal. We can imagine how hard you tried, and we’ll use your feedback for future improvements with our products and services, including how we handle customer concerns with care and efficiency. Meanwhile, we’d like to have another opportunity to help you with your concern. Please share with us your recent case number so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Two man team!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a two man team effort on this success story! Arnoldo of the sales team suggested the Arris modem with the Google Nest router system. And, Kyle came to the house to set it up and explain its workings.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
What an improvement!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My internet connection is in a freestanding office. By switching to the Google nest system the WIFI speed in our house is almost as fast as the wired speed in my office. I wish I would have done this earlier.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Only complaint is admin panel/eth bottleneck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works incredibly well and is consistent. Pros: easy to setup and manage for basic settings and IP reservations. Able to monitor outside network. Cons: can only edit and change settings from google home app. Cannot change any settings on default gateway and makes DNS settings hard to change. No ability to set a VPN for entire network but wouldnt recommend that anyways.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JonathanT, we appreciate your views on the new Nest Wifi Pro. We're happy to hear that you had an easy time setting it up, including managing the settings. However, we do apologize for some of the limited features that you would have preferred to be available on Nest Wifi Pro. We'll take this information that you provided us into consideration and we'll make sure to pass this along to the right team. We recommend keeping an eye on our blog site for new on the latest products and features we offer here: https://blog.google/
On the other hand, if you have any questions or concerns you would like us to address, feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Sometimes feels like using as an access point does not reach far even when two rooms away.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 3 out of 5 stars
meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a LONG time to configure because it kept going offline. Range doesn't seem to be as good as the original 1st gen Google Wifi that I replaced. But once I figured out where to put each router and not go offline, the internet seemed fine. Debatable whether this was an upgrade over my original 1st gen Google Wifi. More tech savvy customers will probably not choose this.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Alvin. Thank you for your feedback on the Nest Wifi Pro. I understand that you experienced some connectivity issues during setup and that the range of the new system is not as good as your original Google Wifi. We can understand how frustrating it would be to have to keep troubleshooting the system in order to get it working. Despite the issues you experienced, it sounds like you are generally satisfied with the performance of the Nest Wifi Pro once you were able to get it working. I'm glad to hear that the internet speed seems to be fine. If you have any specific queries and needed technical assistance, please reach out to our dedicated team of specialists on the Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
I do not recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this has to be the worse WiFi router I have ever used. It won't stay connected to the modem, the satellite extenders do not stay connected to the router nor do they extend the range. I have a satellite in the garage, it's probably 25 feet away from the router and it can't stay connected and everything that I count on to be connected are constantly off line. These things aren't cheap and it's maddening that I'm going to have to purchase something else. Pure crap.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Bill. Thank you for sharing your concerns about your Nest Wifi Pro. We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp








