Customer Ratings & Reviews
- Model:
- GA03903-US
- SKU:
- 6520789
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Internet help
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little modes made a huge difference to our internet connection.
I would recommend this to a friend- Cons mentioned:Connectivity
Not good for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a gamer don't buy this. Wired connections is always the best route for gaming which is really possible with this router it only has one Ethernet out port on the back and the WiFi signal one foot from my console was so bad it made dial up look fast
No, I would not recommend this to a friend Moved to Eero, BUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to Eero, BUT this is still the best value you can get.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Angelo!. Thanks for the feedback, and for sharing what you think of the Nest Wifi Pro. We’re sorry to hear you moved to a different Wi-Fi device. If you run into any questions or concerns, should you want to try the Nest Wifi Pro again in the future, please don’t hesitate to let us know here and we’ll gladly help: https://support.google.com/googlenest/gethelp
10/10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with spectrum modem. Havent had any issues at all.
I would recommend this to a friend
Love it.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 6E has never been easier. Mesh networks in general are a go-to
I would recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No issues. Sometimes drops devices but usually works.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Sidpatel, we’re thankful for the feedback you shared about the Nest Wifi Pro, and we hear your concern about losing connections to your devices.
It may be helpful to check the placement of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try the following steps to see if the Wi-Fi performance will improve:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
If additional help is needed, please know that our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp
Doesn't work well with Iphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with android and windows devices but has major issues with iphone connectivity. I can't say how well it works with Apple computers but with the iphone it is very buggy. Sometimes it won't connect at all, other times it will constantly connect and disconnect, other times it will connect and say it has 3mb/s of download speed while other devices say 300mb/s.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Crimpchimp. We appreciate you sharing your experience with your Google Nest Wifi Pro. To help troubleshoot the phone connectivity issue you're having, we recommend taking a look at this link: https://support.google.com/googlenest/answer/6274141?hl=en&sjid=15075110714223629687-NC
If the issue persists please contact your phone’s manufacturer in order to find additional troubleshooting.
- Pros mentioned:Ease of use
Smart fast easy whole home WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was WAY easier to link together than my previous mesh system. Plug them in one at a time and scan the bottom of the unit with your phone. Super easy. My download speeds have also improved drom 300mbps to 600mbps in the same areas.
I would recommend this to a friend So easy and wonderful...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up! Great product and love the app!
I would recommend this to a friendPoor setup, good product otherwise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great product but setting up the devices were a big big challenge. It took me 2 hours to get it working. I had to daisy chain all the devices together via Ethernet and then it finally worked. Good range, solid product, but they definitely need to improve setup.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MarkP, we appreciate that you're finding Nest Wifi Pro as a great overall product, and that you're able to fix the issue by daisy chaining them. We do apologize for the difficult experience in setting it up. Nest Wifi Pro is our latest and first tri-band mesh Wi-Fi system that offers a lot of high-tech benefits to give you a smoother Wi-Fi connection. If you encounter any issue, or would like to have some questions answered, we'd be happy to entertain and answer them for you. Simply visit the our Google Nest help page to reach out to our support team: https://support.google.com/googlenest/gethelp
Amazing!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from 25mgps to 450 mgps. Its a must have in wifi preformence
I would recommend this to a friendwow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and solved a wifi sharing issue.......
I would recommend this to a friendNot great if working from home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently have Xfinity with a Netgear modem. I upgraded to the faster speeds and wanted to use mesh wifi. I saw google and thought because of the name they would be a great router, but this is not the case. I work from home and this wifi was great when it was working lighting fast, but all my calls were pretty choppy and I don't live in a big place. When it was working it was great but for work it was terrible. If I didn't work from home maybe this is a great system since the UI is really easy to use.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, FranciscoS. We appreciate you for sharing your review on Nest Wifi Pro and we're sorry to hear that your experience with using the device for work has been less than ideal. We suggest setting a priority device or changing your activity preferences to streamline bandwidth. The priority device setting gives a device of your choosing the fastest connection on your Wi-Fi network and can help with improving the quality of your calls. We recommend reaching out to our support specialists so we can help you with tips and steps in setting your priority device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Good product Value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Value for money. Does the work for me.
I would recommend this to a friendGood if you want devices as opposed to WiFi mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When set up, it creates (2) stations as opposed to one mesh WiFi. So, hard to manage within devices connected to each one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, IvanB. Thank you for the time sharing your feedback about the Nest WiFi Pro. We hear your concerns, and we would like to know more about your experience with using the device. We recommend that you reach out to our support specialists and let us help find a better resolution for you, here: https://support.google.com/googlenest/gethelp
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm when it comes to internet lets go babbbyyy
I would recommend this to a friendGoogle - Nest Wifi Pro 6e AX5400 Mesh Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google - Nest Wifi Pro 6e AX5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendNeeds some updates
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experienced some issues with this model. I have the nest wifi router, and have had no issues. The pro model needs some updates. Maybe I will pickup again when everything is fleshed out
I would recommend this to a friendBrand response from Nest Support
Posted .Hello AliBaba, thanks for sharing your feedback on Nest Wifi Pro, and we’re sorry to learn you had some issues. We’ll be using your feedback to work on improving the products and the services we offer. If you find yourself wanting to try the Nest Wifi Pro again in the future, we’d be happy to provide you with guidance and assistance for any concerns you may have here: https://support.google.com/googlenest/gethelp
Good Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Mesh router from previus Nest Wifi Pro version
I would recommend this to a friendEasy/good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up really good wifi coverage worth it.
I would recommend this to a friend