Customer Ratings & Reviews
- Model:
- GA03903-US
- SKU:
- 6520789
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for what was needed for the house. Cute product too.
I would recommend this to a friendBenjamin's Review-2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and light weight product. I highly recommend it.
I would recommend this to a friendGreat mesh system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and provides excellent signal all over my house.
I would recommend this to a friendPlease stay away from this nest wifi mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thinking these look much better than other mesh devices but boy this one of the worst Google products I have ever bought and I have been a Google nest customer for the longest time . Yes the speed was fantastic but my internet kept on dropping every 30 mins finally getting vexed i had to finally return this and buy a netgear which worked really well for my home.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Nimeon. Thank you for sharing your concerns about the Nest Wifi Pro. We're sorry to hear that your experience with the device was less than ideal and that you had to return it. We would've liked to help you with identifying the cause of the issue and provide you with steps that may have improved the performance of the device. If you’re ever considering Google products in the future and encounter any concerns that may need assistance, please don't hesitate to contact us on our Google Help page for immediate support: https://support.google.com/googlenest/gethelp
Google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment, excellent reception. Highly recommended for big houses.
I would recommend this to a friendGreat Mesh Wifi system with Thread
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Mesh Wifi systems with Wifi 6E and Thread Radios
I would recommend this to a friendWorst uograde ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from original google wifi routers wanting the latest and graatest. Now my internet is slower and randomly cuts out and ive had ro re add the wifi points a few times. I went from a smooth internt experience to a very annoying one in an attempt to future proof my system. Would not reccomend. New google products have really been slipping recently.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, We're sorry to hear that you're experiencing some connectivity issues with your Nest Wifi Pro. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues you’re having with your device. Our support team is standing by with troubleshooting tips that may help resolve the issue. Please reach out to us on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Works best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders. Better than the spectrum WiFi router
I would recommend this to a friendWorks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGoogle wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and now our wifi streaming works throughout the whole house
I would recommend this to a friendInternet help
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little modes made a huge difference to our internet connection.
I would recommend this to a friendMoved to Eero, BUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to Eero, BUT this is still the best value you can get.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Angelo!. Thanks for the feedback, and for sharing what you think of the Nest Wifi Pro. We’re sorry to hear you moved to a different Wi-Fi device. If you run into any questions or concerns, should you want to try the Nest Wifi Pro again in the future, please don’t hesitate to let us know here and we’ll gladly help: https://support.google.com/googlenest/gethelp
10/10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with spectrum modem. Havent had any issues at all.
I would recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No issues. Sometimes drops devices but usually works.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Sidpatel, we’re thankful for the feedback you shared about the Nest Wifi Pro, and we hear your concern about losing connections to your devices.
It may be helpful to check the placement of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try the following steps to see if the Wi-Fi performance will improve:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
If additional help is needed, please know that our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp
Smart fast easy whole home WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was WAY easier to link together than my previous mesh system. Plug them in one at a time and scan the bottom of the unit with your phone. Super easy. My download speeds have also improved drom 300mbps to 600mbps in the same areas.
I would recommend this to a friendPoor setup, good product otherwise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great product but setting up the devices were a big big challenge. It took me 2 hours to get it working. I had to daisy chain all the devices together via Ethernet and then it finally worked. Good range, solid product, but they definitely need to improve setup.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MarkP, we appreciate that you're finding Nest Wifi Pro as a great overall product, and that you're able to fix the issue by daisy chaining them. We do apologize for the difficult experience in setting it up. Nest Wifi Pro is our latest and first tri-band mesh Wi-Fi system that offers a lot of high-tech benefits to give you a smoother Wi-Fi connection. If you encounter any issue, or would like to have some questions answered, we'd be happy to entertain and answer them for you. Simply visit the our Google Nest help page to reach out to our support team: https://support.google.com/googlenest/gethelp
Doesn't work well with Iphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with android and windows devices but has major issues with iphone connectivity. I can't say how well it works with Apple computers but with the iphone it is very buggy. Sometimes it won't connect at all, other times it will constantly connect and disconnect, other times it will connect and say it has 3mb/s of download speed while other devices say 300mb/s.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Crimpchimp. We appreciate you sharing your experience with your Google Nest Wifi Pro. To help troubleshoot the phone connectivity issue you're having, we recommend taking a look at this link: https://support.google.com/googlenest/answer/6274141?hl=en&sjid=15075110714223629687-NC
If the issue persists please contact your phone’s manufacturer in order to find additional troubleshooting.
Not good for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a gamer don't buy this. Wired connections is always the best route for gaming which is really possible with this router it only has one Ethernet out port on the back and the WiFi signal one foot from my console was so bad it made dial up look fast
No, I would not recommend this to a friendAmazing!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from 25mgps to 450 mgps. Its a must have in wifi preformence
I would recommend this to a friendNot great if working from home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently have Xfinity with a Netgear modem. I upgraded to the faster speeds and wanted to use mesh wifi. I saw google and thought because of the name they would be a great router, but this is not the case. I work from home and this wifi was great when it was working lighting fast, but all my calls were pretty choppy and I don't live in a big place. When it was working it was great but for work it was terrible. If I didn't work from home maybe this is a great system since the UI is really easy to use.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, FranciscoS. We appreciate you for sharing your review on Nest Wifi Pro and we're sorry to hear that your experience with using the device for work has been less than ideal. We suggest setting a priority device or changing your activity preferences to streamline bandwidth. The priority device setting gives a device of your choosing the fastest connection on your Wi-Fi network and can help with improving the quality of your calls. We recommend reaching out to our support specialists so we can help you with tips and steps in setting your priority device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp