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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,618 reviews
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is extremely easy to set up, and works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for offering this great product at an even better price getting it used! The box came a little damaged but the inside looked good. I do wish you could purchase used products and get them shipped to you though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Mesh Network with the range!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Talk about going the distance! These bad boys help me keep a strong signal from my home to the curb and throughout the backyard! Glad that I chose these over some other brands. No regrets!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 stations in less than 15 minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and provided coverage all through the house at speeds of no lower than 400 Mb/s. It literally took me 15 minutes for all three stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mesh System to Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previous router extender purchases that were difficult to set up with minor improvement, Google made these easy, and my pair found each other even at opposite ends of the house. Perhaps my situation worked because I have wired ethernet from my router to each of these, which as a pair, provide a new wifi mesh address, stronger signal than my router. I didn't have to readdress any of my current wifi devices, but now my phone gets wifi at a larger range. As long as the little white light is steady on the front, they are working fine. However a couple of times I find a flashing light, which means a disconnect, but a power unplug/replug resets it. Overall very pleased, I only wish these were available in black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function, works great! Set up, instructions are vague.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed all my problems!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So 6 months ago I bought a new expensive supposedly top of the line wireless router because I was tired of renting one from the cable company and ever since setting up this new router I’ve had nothing but connectivity issues. Half the time my google homes would not connect, my cameras wouldn’t work, or my smart lights wouldn’t come on. It was very annoying. Purchased these and placed them around my house and everything has been working seamlessly wish I did it sooner. Set up was super easy even my technological challenged mom could do it! Just get them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. The 2 mesh devices work well and the coverage is reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, fast speeds. Would recommend. Only negative so far is the single Ethernet port on the router and points.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, EricL! Thanks for your feedback. We're glad to know that you find the set up process easy and the Nest Wifi Pro is working well. You can add LAN ports to your Nest Wifi Pro by connecting them to a switch. Take a look at this link for more info: https://support.google.com/googlenest/answer/6274262

      We appreciate your input in helping us understand our customers' needs and preferences better, and we'll make sure to pass it along to our teams as we're always working to improve our products and services. We'll be happy to assist you if you have any questions or concerns. Contact our support team here:https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Just work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these in my house now and they work great. They provide a good connect no matter which room you’re in with their mesh network. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used google nest and this one exceeded my expectations. Very fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and fast speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of the Google Mesh router and this new one was very easy to set up and get working. Range did not seem as far as advertised but still very good. The speed doubled compared to my previous model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great. Looks cheap and low quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big fan of the Google Wi-Fi. I love the ability to do parental controls per device and the status I get. I recently upgraded from the nest Wi-Fi and the setup and functionality is great. I’d give 5 stars if it was not the ugliest thing in my living room. Just having a “normal” whatever brand one with antennas makes you look less cheap. The shiny white plastic with the seam down the middle is almost as good as my 3 year olds storm trooper Halloween costume. I’m likely going to return it and use the older system simply on the face the new one stands out like a sore thumb in any room.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ckyuv. We're sorry to hear that your Nest Wifi Pro didn't meet your expectations when it comes to the design. Your feedback on the appearance is appreciated. If you have additional questions or need assistance in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my older Nest Wifi 5 system that was having connection issues. So far I have not had any connection issues and have more consistent upload/download speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for Mesh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use of Google Wifi. I'm happy with the speeds these can provide on WiFi 6 and device management is very easy in the home app. My only issue is with the strength of the mesh system. I occasionally have low mesh strength but my devices are only ~35 feet away on a single story. This is within the 2-3 rooms away recommend but I don't buy that this would cover a 2200 sqft 2 story home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jonah. Thank you for choosing Nest Wifi Pro. We're delighted to hear that you're having an awesome time when it comes to managing the devices using the Google Home app. Your feedback on the signal strength is appreciated and we would like to help improve on that. Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range of your internet. We recommend placing your device within a line of sight to improve signal reception. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840

      If you have additional questions or need any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is a little tedious but once done it’s worth it, it works great. My house is 3500 ft.² but it’s long it’s not stacked on top of each other and concrete walls so I purchased this and it made a huge difference, I run about 63 to 72 devices at a time, the mesh handles it with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Pro provides excellent coverage at home and great speed. These units seem to run a little hot but overall very pleased especially getting it new and on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, hardly ever drops the signal or is slow, It is downstairs and the computer i work on is upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy but fast WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. The 2 pack adds enough coverage for my house and yard. I can finally use the Fiber Optic internet speeds I've been paying for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast.. strong signals now in the weeker zones due to multiple mesh, easy to install & connect. Looks amazing in the looks as well

    I would recommend this to a friend