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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1121 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Pixel 8 128GB (Unlocked) highly for its exceptional camera quality, praising its performance in various lighting conditions. Positive feedback also highlights the phone's battery life, ease of use, and sleek design. While some users noted the phone's tendency to overheat and limited storage options, the overall sentiment leans towards satisfaction with the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,121 reviews
  • Rated 4 out of 5 stars

    My first experience with Google Pixel 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience using google pixel. The product built quality is very good. The camera features are extremely cool and very much better than my old iphone 12pro. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great "Smaller" phone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smaller replacement phone and decided to grab the new Pixel 8 that just came out. Unboxing and setting up; The phone comes in a Pixel logoed box, nicely cradled inside and along with a USB C power cord, USB A to C converter, sim extractor and pamphlet. Power adapters not being included is pretty much the norm, but you can use your old one or buy one during purchase. The phone itself is compact compared to either the Flip4 or the S23 Ultra we already have, and it’s much easier to hold onto compared to the Ultra “major winner there”. So, size and portability, if that’s important to you then this is about the sweet spot for a phone size. The build is nice and solid, with the back and front being covered with Gorilla Glass Victus “I still put a screen protector and case on”. The back is gloss black on this one, looks really classy but does fingerprint up a lot, then again I put my phones in a case on day one. Setting up is simple and if you have another Android phone transferring/copying everything over is super simple and either done by cable “Phone to Phone” or over Wi-Fi while connected to the same network. We use T-Mobile as our wireless carrier as I’ve found them to have the best coverage “and price” for our area. Other than that, and charging. Setting up is simple, I didn’t use face unlock but do set up the fingerprint reader which is accurate most of the time and is backlit so you can see it light up the tip of your finger when reading. Using: With 128gb on this model that’s plenty of storage room for me, even having around 500 mp3s on it didn’t make that big of a difference. I also download offline maps from Google Maps, so I don’t have to be connected to my carrier to have the maps updated, and I still have plenty of room for a lot more music and pictures/videos. I really don’t play games on phones so I won’t be benchmarking the gaming performance. I had no issues with signal strength at all and tested speeds against the S23 Ultra in many locations, and every test was close enough to not really matter, both are fast and almost exact in speeds on 5G. The cameras are pretty impressive, the S23U still “in my opinion takes better pictures but that phone is almost double the price so that’s not a fair comparison. Next to the Flip4, the Pixel 8 takes much better pictures. I tried out the night shot and that worked out really well. There’s a spot I go by during my evening neighborhood walks that is a large very dark unlit corner of the community. It’s so dark you can barely make out the large tree at night which is about 75’ away. The night shot picture of that corner easily shows the tree “amazing” and a lot of detail of the gravel drainage area around it. You can even see a few of my shadows being cast from the porch lights of the houses across the street “pretty amazing”. I also tried out the new Unblur function as I had taken a picture of a large Colorado River Toad that happen to be in the path. I was disappointed that it came out a little blurry “enough to where I didn’t want to share the picture. After using the unblur function in the photo editor it completely took away the blur and made the picture perfectly clear, “simply amazing it could do that”. Conclusion: The new Pixel 8 is a typical Pixel phone, it’s well built, plenty fast with Googles new processor, and just the right size for anyone looking for a more compact phone that’s not “too” small. The screen is very bright and easy to read in sunlight with very accurate colors from what we could tell. The cameras are a nice surprise and the unblurring function works better than I thought it would. The GPS accuracy really surprised me, it was averaging 5’ in accuracy compared to 12’ of the S23U, it didn’t see more satellites the S23U did, but it used more for its triangulation calculations apparently. The battery life was spectacular “for what we used it for”, a few calls, mapping, texts and mainly taking photos and the battery lasted 3 days without turning it off at all, Impressive. I used my multifunction charging station and it was pulling 12w from it, so not too bad for wireless charging, leaving it on there overnight will easily give it a full charge by morning. In all, if you are looking for a quality phone that is in a lower price bracket that doesn’t break the bank then the new Pixel 8 is one to take a good look at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i'll catch on sooner or later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far - so good. I can make and receive calls - send texts and messages. I know it will do more stuff but I am an old lady - and don't understand fancy. I don't know why brown dots appear and don't seem to mean anything.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good phone. Get the Pro instead

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very laggy and full of bugs not really a good phone. Get the pro instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bubbles underneath the screen not advertised! Run!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in an iPhone 13 mini and some cash for this Pixel. I thought I was getting a better phone by it being newer and from google. Well, I was wrong. I got the phone with the bubbles underneath the screen. A well known problem Google and major tech reviewers have dismissed. The phone’s display was laggier too, I believe because the pixel’s OS is always lagging and struggling to be fluid. I sent an email to google and they tried to let me know that the bubbles underneath the screen were not covered by the warranty, I had to write a second email so they would re consider their opinion, and they agreed to send me a new replacement. Now I’m debating wether or not I should keep it. Pixel OS is not reliable. I lost major data once, when there was a bug affecting pixels with more than one user. I always use two users since I use dual sims for separate accounts. The camera is not what it use to be. Pixel 3 was the perfect pixel, the pixel 8 definitely doesn’t feel it is 5 generations ahead. It is even slower or at least that is how it feels. Battery life is mediocre at best. Sometimes might be good, sometimes might drain way faster. Not a reliable phone. Stay away if you are paying full prize or trading anything newer from an iPhone 11.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Antonio,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 8.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Great Google Pix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice form and function. Good for this the like it one handed. Can't beat the price. And oh the extended security service is a above and beyond the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Pixel 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fits my needs perfectly. The best buy employee that I had was so very helpful in getting me set up and explaining everything. Hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in so excellent conditions that it feels like im using new phone not even open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good phone and it was so nice buy it they help me picking between the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOGLE PIXEL 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, good battery performance and very fluid in its operation and comfortable in the hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 8 rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars great fast and reliable. Google produces the best phones in my opinion and my pixel 8 is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I've had almost every model of the pixel and this is the best one yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone in android phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my dad really excellent phone case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very handy phone. Very smooth. Pixel never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 8 hazel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the color, and the new call screening feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and good product. I liked it thanks alot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone hasn't worked right since day one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a Google phone or a cell phone from Best Buy again!!! Bought as a Christmas present for my wife during black friday sales. Web site advertises extended return policy during holiday. Phone screen did not work correctly when we activated it after Christmas. Tried to get refund from Best Buy but they refuse to take it back. Have sent in to Google to get repaired but came back in same condition. Google refused to refund purchase price says I have to go back to Best Buy. Been over a month phone still not fixed. I strongly recommend avoiding both companies.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 8.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 1 out of 5 stars

    Great until the issues started after 6 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone but I've only had it for 7 months and it's started to break. The screen periodically turns green and pixelated making it impossible to use. To turn it off our restart it I cannot just press a button but have to navigate through a settings menu which makes trying to fix it even more difficult. I followed the repair instructions provided by Google and the issue persists. I have always kept it in a protective case and it has sustained no damaged. It was a great phone, but I'm extremely disappointed that something so expensive is designed to break so quickly.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 8.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review of the Pixel 8: Google's Latest Flagship Smartphone The Pixel 8 is the latest flagship smartphone from Google, and it's a worthy successor to the Pixel 7. It features a sleek new design, a more powerful processor, an improved camera system, and longer battery life. Design The Pixel 8 has a unibody glass and metal design that is both stylish and durable. It's available in three colors: black, white, and green. The phone is also IP68 water and dust resistant, so you can take it with you wherever you go without worry. The Pixel 8 is slightly larger than its predecessor, but it's still comfortable to hold and use. The back of the phone is curved, which makes it easier to grip. The power button and volume rocker are located on the right side of the phone, and the fingerprint sensor is located on the back. Display The Pixel 8 has a 6.4-inch AMOLED display with a resolution of 2400 x 1080 pixels. The display is bright and colorful, and it's perfect for watching videos or playing games. The Pixel 8 also has a 120Hz refresh rate, which makes scrolling and animations look smooth. Camera The Pixel 8 has a triple-lens rear camera system that consists of a 50MP main sensor, a 12MP ultrawide sensor, and a 48MP telephoto sensor. The camera system is excellent, and it takes stunning photos and videos. The Pixel 8 also has a 12MP front-facing camera that's perfect for selfies. The main sensor on the Pixel 8 is one of the best in the business. It takes sharp and detailed photos, even in low light. The ultrawide sensor is also very good, and it's great for taking landscape photos or group shots. The telephoto sensor has a 5x optical zoom, which is perfect for getting close-up shots of distant objects. The Pixel 8 also has a number of camera features that make it easy to take great photos. These features include Night Sight, which helps you take clear photos in low light; Portrait Mode, which blurs the background of your photos to make your subject stand out; and Super Res Zoom, which lets you zoom in on your photos without losing detail. Performance The Pixel 8 is powered by the Google Tensor G2 processor, which is one of the most powerful mobile processors on the market. The phone is incredibly fast and responsive, and it can handle even the most demanding tasks with ease. The Pixel 8 also has 8GB of RAM, which is more than enough for most users. Battery life The Pixel 8 has a 4,500mAh battery that provides excellent battery life. The phone can easily last for a full day on a single charge, even with heavy use. The Pixel 8 also supports fast charging, so you can quickly power it up when you're running low on battery. Overall The Pixel 8 is a fantastic smartphone that offers a great combination of style, performance, and camera quality. It's one of the best smartphones on the market, and it's sure to please even the most demanding users.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This phone is great but it is kinda hard to use. M

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great but it is kinda hard to use. Maybe I will get used to it.

    I would recommend this to a friend
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