Customer Ratings & Reviews

Phone gets overheated, screen also gets hung, voice quality not good

When i went to best buy to get the phone it was during a promotion, if you trade in your phone you get 250$ plus a Google pixel watch they were having a issue with there system and told me to come back the next day. when I showed up the next day they said the promo had ended and the system was still down so they weren't able to help told me they would call me when it was up and running again never got a call and just drove to another best buy the got the phone there sadly without the promo. Now the phone itself is great no issue.

Do not buy this phone. There is a manufacturer's defect that eventually causes the wifi chip to malfunction and fail. Mine stopped working within 2 years of purchase.

I wanted to try because of the commercial, wish I had not seen them. It's not what I thought for been a google phone. I was expecting a better handling of apps and functions within the phone. Even browsing the web should be simple, things like copy and paste should be simple. Unfortunately Google Pixel Pro has let me down.

Not as expected. For the hardware it should be better. User interface is not where near a cheap version of $amsungs. Don't waist your money.

Don't buy the Google Pixel Pro..Screens dying within 18 months. Worst Protection for small drops as well

I broke my phone and they didn't even have it in stock I was disappointed they couldn't replace it and I needed a phone on that same day the lady there factory resetted my phone so i had to buy a whole new phone

Customer service over the phone will promiss the world and the workers are stuck dealing with breaking bad news to purchasers. Very bad experience and a huge waste of time

I bought this google pixel after watching a few YouTube reviews. The reviewers mentioned the subpar battery life but I thought nothing of it. The phone’s battery was not good compared to the iPhone 13 Pro Max I had come from. I returned the GP8P and got an iPhone 15 Pro Max instead.

I returned the product and only received half the money I was supposed to receive. When I returned it they said you will get it and I did but I only got half of it. It's a disgraceful situation. I never recommend it. Do not take into account the words of the manager Stephen R.

The phone itself is great but NEVER get it from best buy if you are considering to trade in your used phone. It takes more than 2weeks to verify one used phone and best buy personnel told me that they need another 2weeks to do so. Get this phone anywhere else but best buy!

I had an worst experience with BestBuy while trading my iphone with this product. BestBuy cancelled my trade-in for no reason.

Google fan since the Nexus days! Got a faulty phone which has several screen issues. The screens flickers intermittently. Google is being a pain about remediation process. Will likely return

very bad quality I have had many problems since I bought it and it is the third one that I have changed since they did not work

Don't go from Apple to Android. I'm not using the extras I'm paying for because it's so different and I don't know how to get to anything

Had to return to get replacement after phone had several glitches. Best buy charged a restocking fee for a replacement. Poor business

Obviously Google has outdone themselves again with a top notch Camera and Photo software! I love the auto focus, now all my pics are great. Macros could never be better than with this current Pixel Pro. Skin tones are captured better, especially in low light conditions. "Amazing Results" Cameras have been upgraded to include 50MP using new Pro control software. Just like using a professional camera. If you don't like one of you pics, then just select best take and AI will suggest which of your pics is the best. Need to put a smile on someone or remove an unwanted object? No problem with Magic Editor. Clear up your blurred Photos. Super Resolution Zoom up to 30x with Pixel Pro. You won't be disappointed. The Phone sets up with ease and transferring from another device could not be easier. You will get Android 14 and ( 7 ) years for OS updates. (incredible) No one else offers this!! The lock screen includes more customizations along with new Monochrome Themes. AI Wallpaper to give you more creativity. Call Screen will sound more natural and can have a conversation with caller when screening your calls. Features include "Call Assist" "Google Assistant" "Assistant Voice Type" and "Live Translate" Security is stepped up to include Face Unlock for phone and apps. Built in Google One VPN, you just need to turn it on. Proactive Security antimalware protection. Emergency Help always ready. Download Magnifier to make tiny text easily visible. Object Temp Sensor to check beverages, food etc...Not for humans yet though. Included FitBit app has easy navagation format. and of course plenty of Google Phone accessories. All this is Great, However, the best part for me is the Speed of the phone with the new Titan M2 Tensor G3 chip is robust with security and performance! I could go on and on and on. You will Just have to get one for yourself. You won't be disappointed. Even if you are a long time user of other brands, this could easiy win you over.

Have to make an exchange because what I got keeps on hanging and freezing and being so hot

poor build quality. The rear camera housing is prone to scratches

not at all happy no literature was included with item