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Customer Ratings & Reviews

Model:
GA05842-US
SKU:
12197214
$1,201.17

Customer reviews

Rating 4.6 out of 5 stars with 840 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the superb camera quality, smooth overall performance for daily tasks, and amazing battery life. They also appreciate the faster processor, new design, good software, and ease of use. However, some customers find the screen size too small and the device too heavy, with a few noting it can get warm after heavy gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 840 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone and great trade in value for my old phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AI so far. And the camera is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice iPhone alternative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built. Coming from iPhone I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very fast and battery has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal with exceptional customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides quality products at great prices. This is my 2nd Pixel 9 and I got a wonderful deal. This wonderful deal is paired with extremely amazing customer service. I'm a Bestbuy customer for life!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a budget line phone. Good screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product from Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trade in process with best buy. Super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    work in progress

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good compact phone. Some pro is the battery lasts a long time and is light and easy to hold. The cons is it can be quite slow and also the display has orange tint that you cant calibrate in settings. Overall a 7/10 phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having issues with your Pixel 9.

      For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Good phone. Unlocked for all carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pixel 9 rules

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Its way better than previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AI everywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone with AI. Pre-ordered it so hoping for no defects like pixel phones always have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped to this since I wanted to try something other than Apple. Ended up being a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Constant AI upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with AI features. Good updates and can probably last me for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am a fan of Google Pixel and it has been a nice upgrade for me. The feel in my hand, the new features, the photo quality. I am enjoying this phone and hope that it improves my productionl personally and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone died I needed a replacement ASAP. Was able to order a receive the phone the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall good for regular usage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good for regular usage. Compact phone. Camera is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google 9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my wife. Nice size for her hands works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want my Google Pixel 9 !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded the Best Buy app and they’re telling me on here I need to leave a review for my new Google Pixel 9 but I DONT OWN A GOOGLE PIXEL so maybe they owe me a new phone !?!?!? YES I recommend it to ME !! PLEASSSE!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 6.4-inch OLED display is one of the Pixel 9's standout features. It offers vibrant colors, deep blacks, and excellent brightness, making it perfect for media consumption. The 120Hz refresh rate ensures smooth scrolling and responsive touch interactions, enhancing the overall user experience

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device isn’t ideal for those who frequently make video calls, as it lacks the processing power to handle multitasking smoothly. During video calls, the frame rate often drops to conserve resources. GPS can be unreliable at times, occasionally giving incorrect directions through maps. On the bright side, the camera quality is impressive, and the operating system is refreshingly simple. The swipe gestures, in particular, make navigation feel smooth and intuitive.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We really appreciate your feedback, and we are sorry to hear that you are disappointed with your Pixel 9. If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. You can contact us by visiting our Pixel Phone Help Center and selecting "Contact Us" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us. googlepixel