Customer Ratings & Reviews

Extremely user-friendly and full of reasonable apps.

It's a great watch but unfortunately for my wrist it's very uncomfortable so I had to return it. Apart from that I enjoyed it.

have not opened it but hope it's good for a Christmas gift

This is a great watch and compatible with my pixel phone

Upgraded my pixel 3 to the 4 and I love it. Don't think twice just get it

I like the new look it help with me things with my treatment that im going thru

Great and friendly staff, very quick and easy purchase

Love this watch it is amazing I recommend it to everyone

Fitbit addition is great, just needs some fine tuning. Gets better with each update.

I've had 3 pixels watches and there is no need to upgrade to the 3. Gemini does not work with passcodes security devices. So your garage door and front door device still needs Google Assistant. Battery life the same, unless you let it dim. Badically it was tweak to seem better, stay with the 2.

Loved the watch, was taken care of, but stopped charging randomly.

Alot of features but subpar battery and the glass scratched by the second day of owning it

Stop working and will not turn on anymore had to send it back and now they are replacing it with a refurbished watch that's not fair when I bought it new

the battery drains very fast and fitbit keeps calculating the calories burnt even when it is ideal and we are sleeping. there is no accuracy in the calories burnt and gives a misleading data.

This was the worst experience I've had with bestbuy. I bought a used "excellent condition" watch. When it arrived, it had clearly not been deactivated by its previous owner. I took it to the geek squad who said they could not unlock it but if I went to customer service, they would exchange it for a new one. Customer service said they would exchange it, but then tried to charge me the difference. When I objected and explained the situation, they again said they could exchange it, but it would cost me the difference. They even tried to convince me that I was getting the new watch at a discount because I was only paying the difference, not the full price. This of course was stupid because I would be paying full price, just in two difference installments and after a lot of wasted time. I ended up just returning it and making a complaint with corporate customer service. They assumed me they would look into it and send me an email within 48hrs explaining their findings. There was no email. There were no findings. I'm sure the pixel watch 4 is great. I wouldn't know. I am quite sure, however, that Best Buy is terrible when it comes to ensuring satisfied customers.

Key reason for 1 start - missed sleep multiple days a week and gets sleep timing wrong by many hours when it does detect it. Pros: 1. can adjust face to have large size hour and minute 2. detects walking automatically Cons: 1. Missed sleep multiple times a week. The detected sleep is wrong by multiple hours 2. misses all naps 3. misses ashtanga yoga 4. ends my peloton ride multiple minutes after i have stopped peddling 5. stress detection is not actionable because notifications come many minutes after the event. 6. not sure electrodermal sensor actually works

The pixel watch 4 (fat version) is a nice looking watch. It's sporting that domed glass that looks so good on these smartwatch displays. In the box you get the charger, bands, watch, and some documentation. That's it. Setup is ... bad. It's not a good experience. This is paired with a newish pixel phone, so I'd expect the process to be simple. It was anything but. So the first thing I do is unbox the watch and get it charging while I look up the instructions via the qr code. Not much information there so I just wing it. The watch didn't boot up immediately on the charger, I had to hold the crown to get it to start up but then we were off. From powering on to being a usable smart watch probably took a total of 15 minutes. But then there were updates. And restarts. So we're talking closer to 45 minutes before the watch is in a usable state. Great that's one done. Next step. Attach the band. This tested my sanity to its limits. I have no idea who decided this was the right way to attach/detach a watch band to a watch, but it is honestly the worst thing that's ever happened on this planet. I almost boxed the watch up right there. I'm reading instructions, looking at diagrams, looking at videos, and yet the band remained unattached. You have to hold the band at an angle and force the lower side into its slot with the force of a thousand suns, then slam the other side down into the slot before it knows what happened. If you're lucky the band has been successfully attached. If not, you are now insane. So band attached, cool. Now let's dig into the health features. Huh ... gotta log into fitbit. Cool cool I had an existing account. This was the next hurdle. When I entered my credentials the fitbit app said I had to be logged out so I could log in through pixel watch. So it logs me out and I log back in, receive the same message, rinse and repeat. I actually never solved this, I could not break the loop. After about twenty minutes the app decided that my multiple logins were good enough and health data finally started syncing. So how's the experience so far? It's just ok honestly. I like the look of the watch, but it's much more uncomfortable than what I'm used to wearing. Wear it loose or tight, doesn't matter, this thing is irritating. This is a me problem though right? It might be the most comfortable wearable you've ever use ymmv. The health tracking features are what I'm really interested in here, but the watch behaves oddly. At times it doesn't seem to record and other times it records data that doesn't exist. Example: took the watch off for awhile because it was irritating me. Put it back on after an hour or so and it had added some 300+ steps despite neither the watch, or phone, being on my person. Weird. So i don't know how reliable the health tracking on this thing is. It created heart rate data from whole cloth while the watch wasn't being worn. I don't know what's going on here, but I certainly wouldn't rely on this thing to actively monitor your health Aside from the very questionable health tracking features I guess you can use it as a very tiny screen if that's your thing. It works well for quickly browsing through notifications, the screen is actually great for that, but you're always going to be better off going to the phone. I don't like my watch ringing and vibrating all the time and unfortunately there are multiple menus and methods for silencing the watch, which work to one degree or another. For granular control, use the pixel watch app for per app notification control - although some of them cannot be disabled (e.g. phone). For brute force stop everything, you can silence everything from the quick actions toggle (pull down from the top of watch). I'd like to have the silence control available in the pixel watch app, but that's a minor nitpick Uh what else ... battery life is good I guess. Dunno, very underwhelmed with this one. Watch is uncomfortable, erroneously reports data when it isn't even being worn, has the most difficult to attach watch band I've ever seen, and has a proprietary charger (charges pretty quickly tho). I'm not gonna recommend this one. Hopefully another band will make it more comfortable and updates will sort out whatever is going on with health tracking. Can't recommend it right now.

First off, I am an avid smartwatch collector, mostly of the Samsung variety. I just like the platform and functionality but I could not resist this beauty. The Pixel watch 4 is very sleek looking, fits well on the wrist and has been a pleasure to use, even if it uses the Wear OS. Since it is the straight OS, it took me a day or two to get used to it but since I have, I have to say, I really enjoy this watch. It tracks your steps and fitness through the fitbit app, has multiple faces and customizations to play with and excellent battery life (3+ days so far). It is very comfortable and the screen is nice and sharp. Colors are excellent, vibration is strong and notifications seem to come through a little faster than my other daily watch. The band, while functional, is not my favorite and I will probably change it out. It is easily attached and removed, but pretty comfortable. Using the small version, I found it to fit perfectly. The charger, on the other hand, is a magnetic proprietary charger, meaning I could not use my aftermarket stand charger, which is a half star off but, since we can not do that, this watch still remains a 5 star. It has survived my pool, chicken pecks, dogs, and daily wear and tear for 2 weeks and looks brand new. Excellent watch!

Overall good experience but there are some glitches here and there, alarm sync, notifications etc...

This Pixel 4 watch, advertised for sleep tracking is absolutely horrible at it. The watch after 10 days of tracking does not show actual sleep patterns just tries to say good sleep all the time. Even when I was clearly awake on the phone talking with someone at midnight and 530 am the watch tried to say I was in deep sleep during those times with a heart rate that never fluctuates at night at all basically a flat line from the time I turned on the night mode to turning it off in the morning. If you are looking to track your sleep consider a different smart watch.