Customer Ratings & Reviews

I honestly don’t notice much of a difference. My internet still seems spotty

Good access points but the range is not what they say it is

One of the wifi points was broken upon arrival. Customer service was TERRIBLE when trying to return the item in store. I spent >20 hours over ~2 weeks trying to setup the system before I discovered that one of the three devices didn’t work properly, thus affecting my ability to setup the system. When I went to return at 2.5 weeks, the store manager said because I passed the 2 week return policy, he would only return if had I purchased the purchase protection plan. He was also very rude and condescending. I do not feel that Best Buy cares at all about their customers given these policies and the lack of flexibility. If an item arrives damaged, the customer should not be penalized- particularly when the purchase is $200. Best Buy does not sell anything that you can’t purchase through another vendor and their customer support is potentially the worst I have ever experienced so I will not be purchasing anything from them again.

Not a fan. Barely keeps you connected room to room with the mesh program it supposedly give.

I still don't know how to set up my Google WiFi. And my chrome book signal is still Weak.

Slow routers. Kept buffering our 4k tv with nonither ddvixea connected.

We have seen some improvement with the Wifi but not as much as we were hoping.

Was supposed to be cordless. This does no good if have to plug into the router

Not good coverage in my house so I returned them to the store

Sometimes the satellites work and sometimes they drop.

Did not get the range to properly utilize my computer.

Needed a router. We Picked this one. It will be okay.

Pretty disappointed with this purchase, the item is supposed to be rated for 1200mbps but I only get 150 Mbps. I had cat 6 cables on it as well, but still horrible speeds, also you can't modify anything on these, can't view the configuration from a PC either, so its difficult if you need to know the ips of devices to set up your smart devices or multiple raspberry pi's. You are forced to use mobile applications to manage this system which is pretty disappointing. I would not recommend this for the users who want the most out of their plan. If anything the only people who should get this, are those who want a simplistic use but beware of the horrid speeds.

Bought these to try and beef up coverage in my 2,000 sq ft house. Was quite disappointed. 2 of the 3 would constantly go offline. In the end i decided to return them and simply move my router more to the middle of my house.

I did not use of this item and I return to store. I purchase google Mesh

Worth……………………::::.:::::……………………………………………….,…,,;,,,

They're ok, they have to be too close to the router.

Its a decent wifi enhancer, however, I had a 400 MBPS routed in the basement and I was barely able to get 50 MBPS on the second floor after setting up the Google Mesh. I returned this one and purchased a NetGear NightHawk and I get 200 MBPS upstairs!

Can’t really recommend it. Couldn’t get it to work, went through all of the steps, it connected to wi-fi, but then I get a message that it is the wrong language (?). After several attempts with the same result I gave up and returned it to Best Buy where they wanted me to use Geek Squad at an undetermined price. I bought this because they touted the ease of installation. I just kept using the one I had! I may try euro later on, but I never got this working so can’t comment on how well it works.

Easy to install and set up. However, I got very slow internet speeds with it. I ended up returning it and getting a different router and got the speeds I was supposed to