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Customer reviews

Rating 4.7 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Wifi - Mesh Router (AC1200) - 1 pack for its ease of use, extensive coverage, and improved range and signal strength, resulting in better performance and connectivity. Many users found setup to be quick and straightforward, leading to a positive overall experience. While some minor concerns regarding lag and buffering were raised, the vast majority of feedback was overwhelmingly positive. The product effectively addressed connectivity issues and improved internet performance for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,173 reviews
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t improve reamer so it went back to the store. Not very impressed with the system.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, thanks for sharing your thoughts on Google Wifi and we're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. If you decide to give Google Wifi another go in the future, please don't hesitate to reach out to our support team and assist you with any technical concerns you have with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a piece of junk I have had to geek squad people here to put it in neither one could took it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total nightmare. Works great but not for outside or outbuildings. Plan on a secondary access point .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Works Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No flaw in this product I used to have alot of dead spot and now I have none plus super easy set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 4 hours to set up. Complete disaster. Once it was finally set up worked ok but terrible service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible not service even if within 40 feet. They are not good at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult it set up, would not mesh with internet. Very little instructions comes with product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super happy with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get frustrated having to deal with most anything internet, but these made it very simple. I turned my modem router into just a modem. Then used these google mesh routers as my new router. Along with it being simple to set up, my wi-fi is much faster and even speeds everywhere in my apartment. Bonus it instantly connected all my devices that were connected to my old router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Return policy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working No return after 30days, very bad return policy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference in my connection. Very easy to set up as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Wifi - Does Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not help ONE BIT and very expensive. Stay AWAY! Tried it in several rooms.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never worked out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for whole home Wi-Fi. However it never worked out of the box so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item Bc it didn’t really give me the coverage strength I was looking for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google mesh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnot help to improve signal Now after two month one of them stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, don't buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from the Nest wi-fi, it can't/won't handle GB speeds.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi MikePasta, thanks for sharing a review, and we’re sorry to hear that your Google Wifi can’t/won’t handle GB speeds. We understand how frustrating it can be not having the speeds you’re supposed to get. Your feedback helps us identify areas we work on to improve our products and services, and we’ll definitely share this with the appropriate teams. Meanwhile, we’d like to learn more on how we can provide a better experience for you and we suggest getting in touch with our dedicated team for guidance, here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan at all drastically slowed internet speeds down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big D

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage was not very strong in my house so I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DId not work with Webpass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Google's own webpass internet service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it is boosting my WiFi but not only extended but reduce the speed too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent conditions even when it was an open box. The price was great by the way. About the functionality, it works perfectly as I wanted I have multiple devices at home and they all work great with the wifi

    I would recommend this to a friend