Customer Ratings & Reviews

The wrong part was initially shipped, Luke reordered and returned the same week to install the correct part that repaired my TV. Luke was very helpful and his customer service was greatly appreciated! Great Job Luke Thank you

The team were great. Found my problem and fixed it. Plus walked me through things I could do if the issue came up again. Nice, professional and great is how I would describe this team!

Set up SONAS connect. It had stopped working. TV now connected to home audio

The geek squad checked out computers and tvs and set up tv in bedroom. They were very professional and friendly. They are very knowledgeable.They came when they said they would, even called ahead of time to let us know they were on their way.

The agents solved the problem with my remote and showed me what to do if it malfunctions again. I had the occasion to try their advice and it worked like a charm! They were terrific’

Friendly, knowledgeable. Fixed problems rapidly. Reprogrammed remote tv stuff.

The agent solved the problem in record time and left my TV in unbelievable working condition!

Lots of features, helped integrate latest technology into my system, eveything works as intended at a fair price.

The Geek Squad guys did an outstanding job with troubleshooting the audio problem with my Smart TV. The team was able to adjust to a last minute change in scheduling.

The gentlemen who troubleshooted and solved my problem were both instructive and skilled. Thank you to them.

The Geek Squad was great with training. Installation was done efficiently too!

The Geek Squad tech was very efficient and knowledgeable. Problem solved within an hour.

My (relatively old) Sonos system wasn’t connecting properly. Chris from Geek Squad was able to get it up and running without necessitating buying additional equipment.

Very knowledgeable, helped me understand what programs or channels were free and which ones I had to subscribe to in order to watch. Took the time to go over the questions I asked step by step. Now I am enjoying my tv better. Thank you geek squad

I needed help with getting my Bluetooth sound bar connected correctly. The agent arrived on time. He was very professional and friendly. Once he correctly set up the sound bar. He took the time to explain how the item works, answered our questions, provided options for use, and how to obtain the best proformance.

The team was patient and professional in helping us understand our Sono's system and how to make it work with our pre-wired house speakers. When we had it installed over a year ago we were a bit overwhelmed as had just moved into the house. Having time now to review with them, as well as ask questions about our WiFi which was purchased from Best Buy as well, was very helpful.

I am so happy that you have this review. I was very very, very very very happy with the technical technicians that came out today. They were wonderful wonderful very knowledgeable, very friendly. They made my day. I’m so happy I’m so happy give them a raise.

Shawn is the best! He was able to program our new remote and had all of our TVS at their very best! Shawm had my remote so I could just sit back in my chair, and click on the program I wanted. a pretty good think for this 83 year old, THANKS Shawn!

The agents returned the picture on 1 TV to correct size!

The agents that came to my home were knowledgeable & set up my new receiver easily and quickly. They answered my questions and demonstrated how to switch between live & streaming.