Customer Ratings & Reviews

Service was on time, courteous, and took the time to explain the issue. EXTREMELY happy when we call Geek Squad to take care of all our needs regarding our Home Theatre sound..

The person was knowledgeable and patient, and even though could not suggest a cure for my original problem, did have a suggestion in regard to a related problem.

Geek Squad agent did a excellent job in taking care of my sound system resetting it sound system works like it should great experience agent was polite and courteous I would recommend the he Geek Squad service to anyone great service Geek Squad provides.

The Best Buy Techs were prompt and listened to the problem, looked over the situation and guided us through the issue. They knew what they were doing and we especially valued teaching us the steps needed so we can understand it. Thank YOU Geek Squad!!

My Rating is a 5 over all the installation guy name was Alex he was very nice and helpful with all of my questions. He help with even showing how the features on the New Tv.

My iPad wasn’t connecting to my receiver. The rep came over the next day and checked that equipment was connected correctly and checked my iPad. The issue was minor but the rep handled it efficiently and quickly.

It was a pleasant visit they arrived on time. Very nice guys they answered my questions. Took care of my touble navigating to add apps. Thank you!

Having problem with TV and internet. Tech fixed everything very quickly.

Figured it out in less than 5 minutes, were very professional and courteous. They ran ahead of schedule. The soundbar was not staying on. It turns out that it had been turned off and they showed me what to do if it happened again.

My technician from Geek squad was very good and fast put my receiver . He even set my remote put to geather so that could turn everything in one time.

The agent was very knowledgeable. He got right to the root of the problem.

Contactless service. Pick my old TV on time. Great!

Ethan and Ben are awesome young men. Geek squad is lucky to have them on their team! Very knowledgeable and patient and kind to us. Take good care of them!!

These guys are so capable and patient. I can’t say enough good things about them. Met every need with a sense of humor that kept me calm. Even anticipated our needs. We adore and appreciate them so very much.

Fixed my issue. Provide recommendations with 3rd party products like Apple TV to resolved the hardware limitations. Guide how to reset and clean cache mode.

The guys did well in resolving my issue. Were very helpful.

The agent was very friendly and professional. He identified the problem with the problem and fixed it within a matter of ten minutes. Excellent service.

Evan was very helpful getting everything working and explaining how we could do streaming. I had another question the next day, and he answered that questions quickly.

I HAD A BOS=E SYSTEM BEFORE, WHEN IT WENT SOUTH I DECIDED TO REPLACE IT WITH A SONY. CLOSE IN PRICE WITH RER SPEAKERS ADDED. EASY TO SET UP AND WHEN IT WAS ALL TUNED IN WITH SUB AND REARS THE SOUND IS FANTASTIC. WORKS EXTREMELY WELL WITH MY LG 55" CURVED SCREEN TV. LOVE THE OVERALL SURROUND SOUND WITH OVERHEAD PROJECTED SOUND. JUST LIKE WATCHING A MOVIE IN THE THEATRE.

The geek squad knew exactly what to do to achieve the results I wanted when reconnecting multiple components and they gave explanations I could understand.