Customer Ratings & Reviews

The agents, Greg and Sean were TERRIFIC! They were not only knowledgeable but speedy in their work! I would use them again and again. Their advice changed everything in my home regarding my home theatre sound and my consolidating 3 WiFi addresses into 1! Also likeable guys.

I had a service call and he reset an old iPad that belonged to my husband.

Professional and personable help that solves my problems thouroughly. I truly appreciate the assistance and am so satisfied with my purchase; I have recommended this service to my friends.

Kevin was able to identify and fix my TV issue quickly and professionally. He shared needed information relative to updating my home theater system.

Tech rep spent an hour or more with me trouble shooting my connection issue. Unfortunately we were not able to resolve the problem. I do appreciate the tech assistance in trouble shooting.

Sony x85k less than a year screen went black called Geek said under Sony Warranty Geek had to come out to check then I had to call Sony they sent parts to local TV repair fixed.

Alberto and Ramon were terrific! Both were respectful of our property and clearly explained every step of their work. I would highly recommend them./

Geek Squad technician quickly determined the problem with our entertainment system and reset the receiver which got all the components working again.

The Geek Squad led by a great tech named Greg, recommended an upgrade soundbar and brought the new one here to replace the one I purchased. He did a quick job of installing and adjusting sound qualities to match the new OLEG TV also just purchased. Terrific service!

The agents ran diagnostics on my LG OLED 55" - re-paired my Sony soundbar wLG-5 surround speakers, and finally ordered a replacement display panel to fix the screen pixel burn in after diagnostics finished. Fast, knowledgeable and explained what was required. They are both expert techs from the GeekSquad team and worked clean and fast.

very professional handling my installation of tv. and home theatre needs. Very polite and knowledgeable. They have been to my home for several installations and they have been very good at meeting all my electronic needs. Any future needs in the electronics department will be handled by the Geek Squad.

Timely and quality service. Excellent team work by in store staff and GEEk Squad member who visited our home. Trouble shooting diagnosed the problem and the team member recommended a solution that was timely and cost effective. Thank you for the quality service,

Excellent work and very professional..,,,,,,,,,,,,

The technician was very knowledgeable and helpful. He explained to me the workings of my machine and what could be the issue. He was very patient as he was trying to explain it all to me.

The gentlemen from geek squad re-mounted my 85 inch tv. I originally had the tv mounted a year ago and it began to title. The gentle had no problem with fixing the issue without buying any additional parts.

This review is three stars because we had different people service our needs and phone service was dreadful. I was on hold 20 minutes and then was cut off. We had to drive to B Buy to request followup. Geek installed the system but neglected to plug in our external speakers. Different person returned and informed us to go back (again) to Best Buy to purchase yet another piece of equipment to make it work, then rebook the appointment. Third time they came the situation was resolved and we received a good explanation of how to use it. Underwhelmed by the initial install.

agent Stuart trouble shooted my TV and set up for repair agent to repair next week. Very satisfied by the prompt service he provived. Excellent service by Geek squad.

came early and quickly resolved rhe problem which was with startop

As always, the Geek Squad was great. Arrived in the scheduled timeframe, called to let me know they were on the way, quicky diagnosed and resolved the issue.

I can't believe how smart the techs are ... can't seem to stump them on anything. I'm still having some intermittent problems with my Harmony Remote which seems to work when it wants to, but I don't blame the technician, it was working perfectly when he left.