Customer Ratings & Reviews

As much as they wanted to help me with my issue it was beyond their control! The tech who scheduled the appointment unfortunately wasn’t well versed in the scope of the repairs

The agents, Greg and Sean were TERRIFIC! They were not only knowledgeable but speedy in their work! I would use them again and again. Their advice changed everything in my home regarding my home theatre sound and my consolidating 3 WiFi addresses into 1! Also likeable guys.

So glad I became a geek squad member!! It’s peace of mind knowing these gentleman are going to install and service the equipment. Matthew Anderson is fantastic!!! Thank you!!

When I went into the store did not know where to look and I asked the gentleman JAKE went above his job to look for the charger that I needed. He went into the stock to find it, Checked me out and have to say 'very helpful and knowledgeable.

Josh always does "top notch" work. He has been to our home on numerous occasions and always leaves with satisfied clients. Geek Squad is "thumbs up"!

Excellent service! They came and knew everything and are very professional!

Timely and quality service. Excellent team work by in store staff and GEEk Squad member who visited our home. Trouble shooting diagnosed the problem and the team member recommended a solution that was timely and cost effective. Thank you for the quality service,

Best service ever! She was great! i want her again...

Very nice and very qualified could not have been better great timing and good to talk with explained everything helping me understand

Geek Squad agent came to our home and help me finish the setup of my new Sharp stereo system..... very informative and versed in the product! Although I'll have to continue the learning curve ....he made it a lot easier to start.

The Geek Squad led by a great tech named Greg, recommended an upgrade soundbar and brought the new one here to replace the one I purchased. He did a quick job of installing and adjusting sound qualities to match the new OLEG TV also just purchased. Terrific service!

The agents were able to get my printer and computer synced up. They also responded to a couple of questions I had regarding my outdoor Blink security system. Both were extremely thoughtful and knowledgeable.

We have always had good luck with the Geek Squad and the services they provide. Our service was very prompt and the agent was focused, while being receptive to questions from non-tech homeowner.

The agent had a difficult problem to resolve due in part to another vendors hardware but he stuck with it even calling the other vendor’s tech support for assistance. He was very knowledgeable and polite.

I can't believe how smart the techs are ... can't seem to stump them on anything. I'm still having some intermittent problems with my Harmony Remote which seems to work when it wants to, but I don't blame the technician, it was working perfectly when he left.

The guy unplugged and restarted our tv successfully.

Sebastian came to my house to help me set up my head phones. He was very knowledgeable and helpful. He helped me to know how to set up the headphones on each of my TVs. It felt really good to use my geek squad subscription on something so helpful.

David was great! (3rd party tech company, hired by Best Buy) He resolved an installation issue that 2 other tech teams were unable to figure out. Also showed us much simpler ways to set up our apps on our new TV. Thanks David!

The Squad was very helpful and insightful. They explained brand and more specifically the infrastructure of the TV’s component.

Problem seemed to be solved, technician was timely, very polite and knowledgeable. Everything worked great until the next day when i turned the TV on the problem is back!