Customer Ratings & Reviews

The Agent troubleshoot my universal remote control and calibrated my Surround Sound system. Very Professional and knowledgeable

The agent installed our Ring Door Bell and made adjustments to it. Austin connected our WI-FI to our vehicle. He was able to get our HP printer to start printing again and showed how to scan. Moreover, he connected Alexia to Ring and my vehicle. I thank the Geek Squad!

Brian O'Dell arrived on time and installed our new printer. He is an excellent technician who we have had previously providing other services. We have always had excellent service provided by Geek Squad. We highly recommend them.

The service was excellent. The person found the exact problem and fixed it right away.

These guys were very patient and worked diligently to find a solution to our problem. I can say that their patience paid off and a resolution was achieved

Great picture quality. Amazing color ! Hangs on the wall like a giant piece of art.

Andrew was amazing, totally fixed the issues that were happening with my products!!! Also helped me order another item for the home that was needed.

very professional handling my installation of tv. and home theatre needs. Very polite and knowledgeable. They have been to my home for several installations and they have been very good at meeting all my electronic needs. Any future needs in the electronics department will be handled by the Geek Squad.

Showed up on time, listened well, and fixed the problem in a timely manner. They were courteous and respectful of my home and my family.

Came in. Listened to my concerns. Diagnosed the problem. Resolved it very quickly. Very happy with their professionalism.

The agent was very helpful in resolving our difficulties accessing the cameras on our laptops. The cameras were already installed but we were unable to access the pictures and he helped us get commected and able to see them.

The agent came to identify a system default and was able to identify and correct within a very brief time. We were most satisfied with his professionalism and knowledge.

The agent came to install a new receiver we purchased at Best Buy and found out there was nothing wrong with the old one. I wil return the new one.

the agents could test and set up the new equipment without any problem. They were very knowledgeable of the equipment and even made future recommendations.

Although my tv wasn't repaired (Samsung factory defects) my geek squad guy made a valiant effort to figure out the issue. I give him an E for effort and for his excellent service!

The guys did well in resolving my issue. Were very helpful.

Having problem with TV and internet. Tech fixed everything very quickly.

Gary did a great job getting the system working again. He took his time and explained how to get it working again on my own. He was very patient and helpful.

Best added on service ever. They come and properly assemble your electronics and when I accidentally screwed it all up, they came back quickly and fixed the problem!!!!

Best Buy gives the kind of complete service I am looking for. Cradle to grave advice and help. I have used Total Tech, the store and the Geek Squad to get all my needs met. It's satisfying to be with one company who can supply all my electronic needs.