Customer Ratings & Reviews

Reese, the Geek Squad Tech, was very professional and quickly had my Canon wireless printer up and running. I woiuld highly recommend him for any IT problem.

The experience I had using Geek Squad was nothing short of fantastic! The agent showed up as promised listened to my problems and quickly went to work to solve them. Everything was done as asked.

Geek Squad is the Best!!!! They know their stuff and are very efficient. Have had them out numerous times over the years and could not be more satisfied!

This work was done very well..with efficiency and patience with all my questions. I do appreciate the Geek Squad...seems harder and harder for me to keep up with how all the technology changes for all the devices we buy and use. Our Geek Squad Tech Support membership is some of the best money we spend.

I am impressed how quickly the Geek Squad was able to install my Ring home security system and how they were able to explain to me the basic operation of the Ring home security system.

The guys did a great job getting everything set up for my wife. Everything worked just fine after they left and she is very pleased with the service. They helped her get logged into the apps she watches all the time.

Best added on service ever. They come and properly assemble your electronics and when I accidentally screwed it all up, they came back quickly and fixed the problem!!!!

Very nice and very qualified could not have been better great timing and good to talk with explained everything helping me understand

These guys were very patient and worked diligently to find a solution to our problem. I can say that their patience paid off and a resolution was achieved

They got there on time and got my T.V. all set up and working properly and made sure everything was working before they left. Very professional..

The guys that came were great. They fixed an old lady problem, something was unplugged. They didn’t make me feel stupid which I guess I am. I loved them both and I love my total tech membership

Pleased with overall result, hope product works in future

I wish I could remember the names of the two tech guys who came out to my place. They were really great. ‘Solved the problem in a quick minute, and asked me if there was anything else they could do or explain for me.

Dale Eversley fixed our sound connection issue in a short time. We were pleased with the scheduling and service. We're glad to be a Total Tech member.

Had problem with a Lip-Sync issue in the sound. Service tech fixed it by changes in the settings, and it only took about 10 minutes total time. This was an issue created by the fact that I had an installed LG Sounder.

the agents could test and set up the new equipment without any problem. They were very knowledgeable of the equipment and even made future recommendations.

Mounted tv and connected all equipment. It was not working properly when he left. I had to finish the job myself

Excellent Customer Service the techs new exactly what was the issue with my System. Very professional and knowledgeable.

Andrew was amazing, totally fixed the issues that were happening with my products!!! Also helped me order another item for the home that was needed.

Gary did a great job getting the system working again. He took his time and explained how to get it working again on my own. He was very patient and helpful.