Customer Ratings & Reviews

Harrison was on time and on point. Got to work after asking a few questions. Fixed both sound bar connections and was out in no time! Great skills, great attitude…Great Job!

geek squad is so helpful for me and my husband ,in the age of 80's and don't know to much. Will always keep their service.

These guys were very patient and worked diligently to find a solution to our problem. I can say that their patience paid off and a resolution was achieved

Yes the agent mounted the 40 inch screen that fit on the table top, just right. And swivels around for a better view if needed.

Geek Squad is the Best for helping me install a New TV andlearn how to use it They even looked why My Ring device was not working. It’s the best service available plan you can Buy!

The Squad verified that a HDMI port was bad and took the necessary steps to get the tv up and running. Explained the warranty options. And then showed us some additional features we had not been using.

The service visit was scheduled shortly after requesting it. The technician arrived early (and notified us he would be early), solved the problem, and taught us carefully how to remedy the problem if it recurs -- which it should not.

The installation of ROKU on my 55 inch Samsung TV was super helpful. I am not a techie and the service provided by the geek squad is great. My wife, and I, are now able to maneuver through the electronic media choices with ease.

the agents could test and set up the new equipment without any problem. They were very knowledgeable of the equipment and even made future recommendations.

Gary did a great job getting the system working again. He took his time and explained how to get it working again on my own. He was very patient and helpful.

They did a good job. Arrived on time and got my sound bar working. However, They didn't show me what was the problem and how to fix it, if it happened again, as it has.

Agent helped me by syncing my 2 remotes after I had a problem when my Uverse receiver had to be replaced. He showed me how to reset my new TV if I should have any similar issues and answered my questions.

They got there on time and got my T.V. all set up and working properly and made sure everything was working before they left. Very professional..

Andrew was amazing, totally fixed the issues that were happening with my products!!! Also helped me order another item for the home that was needed.

Agent quickly set up my mesh router and put the satellite routers so I could get the maximum coverage. He ensured all of my devices were connected and set up the eero app on my iPhone and explained how to use it. Very knowledgeable and easy to work with. Definitely a satisfied customer. Ron

They were able to answer all our questions and set up my new TV perfectly. Would recommend the yearly membership. Ive saved a lot and dont have to worry when I have a tech question.

Ethan was EXCELLENT! Very prompt, knowledgeable, professional, and kind. Resolved our problem smoothly and quickly. He did not waste time and resolved the issue immediately. He knows his business.

The agent removed the defective soundbar and replaced it with the new LG soundbar, everything is currently working and the agent gave me a few tips to consider with the soundbar

He knew the problem quick to resolve then corrected the problem, best of all he kept me informed on the problem and as he removed the problem he kept me informed on what he was doing!!

The entire process that includes assessing problem with TV, selecting a new TV, and the installment on a stone wall has been very successful. Technicians were thorough and professional in my home as well as the sales staff in the store. Would definitely suggest utilizing their services.