Customer Ratings & Reviews

Geek Squad technicians were very helpful in setting up my new TV and getting my older receiver to work. They did it quickly and explained workaround to me. Highly recommend this service.

The Geek Squad rep texted the night before and again the next day when he was an hour away. Very nice young man - very polite and professional. Fixed all my problems.

Pleased with overall result, hope product works in future

Matt came over to trouble shoot the compatibility with my components. The surround receiver, turns out, is about 28 years old now. Matt wa able to get almost all of it working before we had company from out of town.Matt did a fantastic job and was so patient.

Was losing internet connection on tv geek squad came out unplugged the tv and router reset tv. Now when I lose internet connection I unplug tv and router and it resets

I was very pleased with the technicians ability in listening to me. He did resolve the issue I had asked him to come and do. He was kind polite and a very good ambassador

The installation of ROKU on my 55 inch Samsung TV was super helpful. I am not a techie and the service provided by the geek squad is great. My wife, and I, are now able to maneuver through the electronic media choices with ease.

The guys went through the system and determined that the system needed a reset, it seems simple but its really not that simple but through their knowledge and experience the used the system install methods and worked their way thru it and found the issue.

Good advice & experience to eliminate common causes and narrow down scope of repair options.

the tech was very knowledgeable on home theater setup and trouble shooting. very clean and on time. the issue was a HDMI connection to my amp and they resovled this quickly.

The professional representatives of the Geek Squad where on time, pleasant, and efficient with solving my issue. They were in and out in less than 30 minutes. They are a great business.

The talented gentlemen from the Danbury CT Geek Squad diagnosed my issue of my surround sound system with no output sound. My LED Sound Cable gone bad and they had a new one in their truck and quickly replaced it fixing the issue reported.

The Geek Squad Tech was very professional, personable, and knowledgeable. He immediately addressed my issue and schooled me on ways to resolve similar issues should they arise. I was extremely pleased with his service.

The service visit was scheduled shortly after requesting it. The technician arrived early (and notified us he would be early), solved the problem, and taught us carefully how to remedy the problem if it recurs -- which it should not.

Geek squad always does an awesome job!!! They’ve hooked up my eero network to perform superbly and hooked up all my TVs and sound system. No complaints.

Geek squad did a great job re-programming my Harmony Universal Remote

Small problem, issue resolved! Geek squad polite and informative. Respectful and discussed the problem in easy to understand language.

The tech that came to our Home could not have been nicer or more helpful… his nam is Jaun… he really helped us out. We aren’t very techy but he explained things to us and made things very clear.

The agent connected my TV, programmed my channels, he was very professional, and answered my questions, thank you for your patience and assistance.

Once again, I screwed up the remote to my Harmony system. Jason re-synchronized it and took the time to explain how I could do it if I needed to again. They also sterilized anything they had touch while maintaining a safe social distancing. I was once again Impressed with the professionalism of the Geek Squad.