Customer Ratings & Reviews

perfect solution to seniors learning new technology.

This agent was so patient and professional. She walked me through fixing the problem I was having with my tv. I appreciated her friendly and patient attitude. I will definitely call the geek squad again for my troubleshooting needs!

He was very professional very nice. He grew, he knew what he was doing and really helped me out. I really appreciate everything he did.

I was very pleased with the technicians ability in listening to me. He did resolve the issue I had asked him to come and do. He was kind polite and a very good ambassador

Excellent service couldn’t be happier. I am a long time customer and really love this store. They always are very helpful. I highly recommend them.

Problems solved professional manner. Techs were courteous and knowledgeable

The representative from Geek Squad was very polite and friendly, and tweaked some settings that we weren't aware of.

the tech was very knowledgeable on home theater setup and trouble shooting. very clean and on time. the issue was a HDMI connection to my amp and they resovled this quickly.

The agent was able to answer all the questions I had with ease and clarity. I learned a lot and hope to gather more information from what I learned. Thank you!

Was losing internet connection on tv geek squad came out unplugged the tv and router reset tv. Now when I lose internet connection I unplug tv and router and it resets

Very quick service. The service provider was on time and did an outstanding job of setting up the tv. Answered all of our questions.

The agent treated my home just as he would treat his own! I have never seen aanyone pull out a levle to insure that the lock was perfectly square wiht the door.

The agent set up a new wifi expertly. It wouldn’t work because I don’t have fiber and AT&T sent the wrong wifi box, one that requires fiber. So the agent reconnected my old box until I could get the correct box.

The Geek Squad rep texted the night before and again the next day when he was an hour away. Very nice young man - very polite and professional. Fixed all my problems.

They came, I explained what was happening (an echo in the headset) and they said there was no solution to the issue. I will keep trying different headsets to see if I can get one to work.

Excellent service. Matteo came out and installed my 55" frame tv and did the set up and explained how to use the remote and was very patient. He is very knowledgeable, friendly and does his job very well.

Purchased an LG 86 inch tv, had some problems setting it up with my streaming service. Geek Squad had it explained and operational in 5 minutes!!!

FANTASTIC SERVICE THE GEEK SQUAD CAME IN AND LOOKED AT MY TV AND IT WAS FIXED IN LESS THAN IT HAD TAKEN THE TIME FOR THE MAN TO TAKE OFF HIS SHOES, I WILL ALWAYS RECOMMEND THE GEEK SQUAD THEY ARE GREAT

TV issue - Direct TV - not home theater. Computer?

My geek agent was very nice,courteous and friendly. Professional in all aspects. I'll definitely call again if needed.