Customer Ratings & Reviews

I have had Geek Squad come tune my TV several times. I never can do it myself out of the box. They are always very helpful and make sure I can use the remote too!

Called in about my speakers on my 55” Bravia sounding weird and the agent helped me troubleshoot right over the phone!

The tech quickly saw the problem my TV was having and reported it as defective so that I could get a replacement. Without the Geek Squad warranty I would have has to pay $2000 for a new TV, but it was all covered by the plan.

Geek squad always does an awesome job!!! They’ve hooked up my eero network to perform superbly and hooked up all my TVs and sound system. No complaints.

The geek squad came in quickly and professionally. They came in to check my television that was not in working condition.

I have never had a bad experience with the Geek Squad but these guys were outstanding. They were very professional, knowledgeable, polite, patient, and answered a millon questions. We are very happy with our purchase and install.

Best service ever! She was great! i want her again...

John was exceptionally helpful and was very pleasant and professional. Our issues were solved and resolved by him.

Geek squad came to the rescue in completing my new TV set up, explained some things I was not even aware with the TV, much appreciated!

The agent set up a new wifi expertly. It wouldn’t work because I don’t have fiber and AT&T sent the wrong wifi box, one that requires fiber. So the agent reconnected my old box until I could get the correct box.

Came on time. Courteous and efficient. Look at the product and came to the conclusion replacement was needed.

FANTASTIC SERVICE THE GEEK SQUAD CAME IN AND LOOKED AT MY TV AND IT WAS FIXED IN LESS THAN IT HAD TAKEN THE TIME FOR THE MAN TO TAKE OFF HIS SHOES, I WILL ALWAYS RECOMMEND THE GEEK SQUAD THEY ARE GREAT

Excellent service. Matteo came out and installed my 55" frame tv and did the set up and explained how to use the remote and was very patient. He is very knowledgeable, friendly and does his job very well.

It didnt take long at all to get the appointment and the gentleman that came was very courteous, polite, professional and clean. That all meant a great deal

Needed to trouble shoot why sound bar would go mute for seconds then sound would come back on. Technician stated it was my cable box but my cable box wouldn’t shut down,

The agents arrived early (after calling to confirm this was ok). they socially distanced and quickly determined what the issue was. I couldn't synchronize the TV controller after I had switched out the WiFi system. They were in an out in a short period of time. Very professional and courteous.

This agent was so patient and professional. She walked me through fixing the problem I was having with my tv. I appreciated her friendly and patient attitude. I will definitely call the geek squad again for my troubleshooting needs!

The two agents came it hooked up my TV and made sure all the apps were working and installed an antenna for local channels. The were very professional and friendly,

The agent connected my TV, programmed my channels, he was very professional, and answered my questions, thank you for your patience and assistance.

The Geek Squad technician paired my sound bar with the television easily and showed me how to operate several of the features I was unaware that I had.