Customer Ratings & Reviews

The agents were super knowledgeable in their field. They mounted my TV and had it working wonderfully. They provided outstanding customer service!

Geek squad came out twice to assist. Both professional and courteous. Second team member was top notch! We kept his card.

The agents figured out what was wrong with the security system and were able to fix it. We could never have figured it out. Thank you.

The agent set up my new TV and explained thoroughly how to use it to benefit me most. Always courteous, patient, and informative.

Had alot of trouble getting my tv returned for damage. The woman who came to inspect my tv the first. And agreed it was. Damaged she was fantastic.

Great job! Tech had laser focus on the problem with TV reception. All good!

The geek squad mounted my TV on the wall and programed my TV; gave us instructions; answered all my questions. Great complete service.

The representative who fixed our problem was terrific, on time, knowledgeable, friendly and efficient. A pleasure and a great spokesperson for Geek Squad.

Excellent! I feel badly that I do not remember his name but he was outstanding, knowledgeable, articulate, thorough yet prompt, respectful, resourceful!

Our Geek Squad representative, Luke, was very helpful in sorting out our AV system problems. He spent extra time and patience to ensure that we understood everything he was doing and how we could duplicate it and maintain the desired performance. Friendly and professional - top notch. Easily the best Geek squad rep that we have dealt with.

As always The Geek Squad arrived during the scheduled time was quick courteous and new right what the problem was can't say enough about The Geek Squad Top Notch all the way

Tech fixed me up in no time. Too many things connected, updates happening to various devices, it can get very complicated to do your own troubleshooting and I’m grateful for geeks!

Was having trouble with our new TV and the agent resloved all the issues. He was very pleasant, professional and effective.

The geek squad member was on time, effective, found the cause of the issue we were having. He provided advice that we followed.

I have had the Geek Squad out to install my new Sony OLED and Sonos soundbar and later to set up my Sonos Sub. In both cases the agents arrived on time, performed the required tasks and exited my residence with one happy customer.

Chris the (technician) Patiently listening on the concern of our TV. Reviewing and troubleshooting the problem. Did figure out the issue and addressed the situations.

The agents arrived early (after calling to confirm this was ok). they socially distanced and quickly determined what the issue was. I couldn't synchronize the TV controller after I had switched out the WiFi system. They were in an out in a short period of time. Very professional and courteous.

The Tech Agent came to connect our smart LG TV to our home internet we just had installed. He was very efficient in connecting them and in showing us how to navigate the settings.

I bought 2 Sony TVs, sound bars and sub-woofers. The Geek squad did a terrific job setting everything up, and teaching this tech-challenged, old guy how to use it all!

The guys came out and helped me pick the best spot to place my sound system and installed it. They were very professional, friendly and helpful. We enjoy the new system very much.