Customer Ratings & Reviews

Very professional. Very knowledgeable. Great people I have been a customer with the geek squad for many many years and they always do a great job!

They are smart and reliable! Need help with your computer, want to set up you surround sound professionally, maybe you need a car stereo installed, whatever you need, the Geek Squad aim to please! I love them!

The agents were very knowledgeable about my problem. Actually my problem turned out to be my lack of knowledge! They knew what to do and helped me!

Agent fixed problem but said it may be temporary. Looks like I need to buy a new TV as problem has returned.

Whatever I have bought from Best Buy and I am including the total Tech support crew they have been phenomenal. I always will recommend the total Tech support crew and Best Buy

We had been having trouble programming TV remote. GS guys came by and after about an hour of trouble shooting they figured it out and programmed our remote. All work fabulously!

the agents changed the settings on our sound bar !! IT is now working excellent, great job thank you

The techs helped set up apps. Then showed us how to access. We’re polite, knowledgeable, and quite patient with us. Wish they could be here every week to keep guiding us.

Geek Squad member was extremely helpful in showing me how to re-establish my missing channels and made sure that I was able to do it on my own before he left.

Fast & Friendly! Very efficient! We would recommend them to everyone After trying all the fixes they knew & done worked they replaced the TV!

The agent was so professional, knowledgeable, and exceptionally friendly. He explained everything so well. I could not have asked for a better experience and am very happy with the work he did.

The Geek Squad representatives were very knowledgeable and diagnosed and fixed my media equipment problems in less than 1 hour. My investment in Total Tech is one of my best investments.

The best money spend. Geek squad help me with the instalation and everytime I call they have been very friendly.

All tho not able to completely fix or problem, he did give me pointers on contacting our internet connection and troubleshooting pointers as well.

Agents connected apps to tv and devices. AND instructed me on how to operate them. Great job! I appreciate their professionalism!

My ISP has been on the struggle bus. Though, very appreciate of Geeksquad and in-store representatives (Micah & Miguel) doing everything they can to help schedule adjustments & products that work around the problems of my ISP.

BB Tech was very knowledgeable and fixed our problem within 10 minutes of being at the house. Glad we have the Geek Squad service.

Miles was patient and brilliant. He fixed everything and before leaving even helped my mother put the license plate on her car! Talk about going the extra mile ;-) thank you for your kindness.

Confirmed that the wires to the receiver were correct. Rescheduled as ran out of time. We figured out the problem and canceled second visit

Very nice picture and the color are really bright it’s awesome