Customer Ratings & Reviews

The agents did a great job of installing our TV and hooking everything up, and were very knowledgeable and very patient with all explanations.

I am having to take over most of the house hold chores, so need help with tv sound. We now can hear the tv. Many thanks.

The agent worked diligently to ensure that my sound bar was no longer functioning. Then he hooked up the audio to my TV so that I had sound.

Michael is excellent at what he does. He is very knowledgeable and answered every and all the questions I had. He goes over everything before he leaves and leaves no mess.

Geek Squad technicians evaluated the loss of sound in my TV, and resolved it by resetting the source of sound in my system. This was done efficiently and relatively quickly.

I try to do a computer check up monthly over my website. I always get quick service and computer is thoroughly checked. I get a report to verify the work was done and any issue solved.

Theo and Caleb are excellent professionals. My new TV and "Apple TV" were delivered on time. They very professionally assembled the TV, Sound Bar, Apple TV and Comcast Cable Box. They answered all of my questions. And made sure I could comfortably use my "new TV features". They are a very valuable asset to your Geek Squad Team.

Visitors had totally rearranged the settings on my TV and I was unable to get them back the way I wanted. Agents were able to get my TV exactly the way I wanted. Great service and very polite.

The Geek Squad identified my TV's problem, gave a temporary fix and helped me select a new TV. The service was prompt and the agent made the process easy. I would definitely recommend total tech.

Corrected issues , was very pleasant and respectful, had to completely replace original set up

Great job. Geek Squad tech was patient and methodical in his troubleshooting process. He re-established all connections with Wemo switches. He was cooperative and provided useful information to me to help.

Geek Squad arrived on time and completed TV set-up as requested. He was professional, friendly and helpdul.

They reprogrammed my universal remote so I wasn't having problems showing up on the TV and problems with the Zone2 in the audio system in my home. They were very knowledgeable and very patient with questions, etc.

Agent/Rep came at 6pm and did a great job replacing our old TV with our new TV which required some time to also add the streaming apps, adjusting existing support surfaces for the larger footprint. Very through and patient with us.

Your agent, Tucker, was very patient and helpful in installing and setting up our new smart tv. We both learned more about the complex uses of the TV and the internet connections.

Great service very polite courteous and answered all questions Best Buy has the best employees I shop at the Oshkosh store often and am treated very well every time

I finally was sent an agent who knew what he was doing. He fixed the problem of making my sound bar turn on with my tv remote, I am very happy with Daniel and the service he gave me.

Geek Squad came to trouble shoot a TV that the picture was to dark. They were very nice and knowledgeable. Was willing to help out in any way they could.

The Geek Squad representatives were very attentive, patient and detail oriented as they diagnosed issues and educated my wife and I how to maximize our sound system.

The Geek Squad, Andrew got my front yard camera working and fixed our I phone & I pad. He explained how he did it and answered all of our questions. Andrew has help us many times and we will continue to call him when we have problems. He's great !