Customer Ratings & Reviews

Your Geek Squad reps (both on the phone and the in home service person) were very knowledgeable and helpful. They knew what they were doing and helped get my streaming network up and running. They took enough time to work out the issues and solved several problems which woud have stopped me cold.

Was having trouble with our new TV and the agent resloved all the issues. He was very pleasant, professional and effective.

Geek Squad is simply the best! Professional, customer problems solved in a timely manner, and kind to seniors like myself who are trying to understand the technical issues.

The service was very helpful to show me the adustments and settings on the televations to update the settings to correct the problem. *****

It took several days to get an appointment. The guys were unable to help with my sound bar so I had them take it to recycle.

The agents were very knowledgeable and pleasant. They left after making sure I happy with their work.

I like the fact that the techs are knowledgeable of all components of systems that may or may not have been installed through the squad. They are reliable, efficient and neat performing all duties assigned per service call.

The Geek Squad replaced my old tv and helped me get it set up. They took out the old TV and box and were very helpful with the questions that I had

BB Tech was very knowledgeable and fixed our problem within 10 minutes of being at the house. Glad we have the Geek Squad service.

The eeros devices were recommended by the agents that installed my 3 eeros devices and we're very knowledgeable about the installation. So far I have fabulous internet. Having the geek squad service is great.

Very professional and knowledgeable with neatness.

Issue was identified and use of the sound equipment was made easier using only 2 remotes for man with blindness & hearing issues. Simplification seems to be working better so far.

Agents connected apps to tv and devices. AND instructed me on how to operate them. Great job! I appreciate their professionalism!

The technician was excellent. First of all he solved the problem, in addition he was courteous, on time, kept me informed of arrival status, and all in all it was a positive experience.

Professionals from the time they pulled in even with driving, till they drove away. Extremely happy and impressed. William R Shook III

VERY PROFESSIONAL AND KNOWLEDGEABLE. ON TIME AND PLEASANT

Geek Squad is great! He wasted no time fixing our problem. I’m not tech savvy enough to deal with today’s electronics and it’s nice to know who I can call!

They were quick and knowledgeable on what was wrong. The guys literally took only like 20 min. The whole system wouldn’t work properly after a power surge.

Billy (double agent) was awesome reconnecting 3 of 4 Sonos amps. Looking to make other modifications based on Billys recommendations. Very glad to have had the work performed; will recommend.

Great service very polite courteous and answered all questions Best Buy has the best employees I shop at the Oshkosh store often and am treated very well every time