Customer Ratings & Reviews

They knew what they were doing (had dealt with this issue in my housing area before) Took little time toget the televisiion working.

My total tech membership has paid for itself a hundred times over. For the price you will not find a better bargain especially if your equipment malfunctions. Buy this yesterday.

We thought the intent of the home-visit was to reset universal remote controller back to the default position. Presently the controller still requires user to manually clear the 'remote assistance page error' on the navigation screen. This error prevents usage of various apps/buttons until the assistance page error is cleared via the EXIT button. It works, but would like it reset to the default positions as presented upon initial set-up. This is Charlene's son, Cliff here typing this critique.

It worked out, The Geek Squad got the job done! I am using the remote without any trouble. The previous one had been very difficult for along time, so this turned things around.

Chris the geek Squad agent installed my ring camera and installed solar panels to both ringdoorbell cameras. Chris also checked my sideyard camera's SD card to make sure it was installed correctly.

the agents were very helpful and friendly. We discovered my TV didn't support the streaming options I wanted and they offered suggestions to get me on track.

The agent from Geek Squad installed my sonos subwoofer and trouble shot my inability to download my xfinity app to take advantage of my new smart tv, great job,as the sam sung app was the preliminary issue.

the agent were very professional and helpful. they ask me questions how were exactly i want the TV to be mounted . I feel happy and satisfied with thier work

Great service as usual!!! I have been having the Geek Squad solve my problems for years. Thank you!

The Geek Squad is awesome!! I love the idea that they are available to troubleshoot and or repair our electronics. It affords peace of mind.

Technician was professional, competent and explained to us what the issue was and how he fixed it. Exceptional customer service with a smile!!!

I have Google mesh throughout my house and wanted to verify that all were working well. I had recently added two more units. One was not 100% but he connected it correctly and when he left I was confident that our WiFi was covering the entire house nicely.

The techs that came out were professional and courteous. Great employees you should be proud. Take care of them give them a raise. Hard to keep good employees now

Best Buy technician fixed my Arlo security setup so my 3 cameras can all have charging in tact. One by solar and two directly plugged into my outdoor electric outlets. Thanks he did this quickly.

Geek Squad is the best. Although I had unknowingly had been using the wrong wiring. They were nice enough to simply explain what, where and which had happened

We were having trouble with 2 TV/sound bars And a laptop. The guys were friendly, knowledgeable, polite and efficient. Couldn’t ask for better service

He seemed very knowledgeable regarding the TV and the set up. He answered any questions and was clear in his responses. Very polite. I was pleased.

The agent was patient with me in trying to understand how to use the stick. He made sure that I was able to use before he left.

The agent was understanding, kind and most of all professional. He took the time and had the patents to explain everything to us.

Marco is always great. He solved our problem in about 10 minutes or so. His patients with senior citizens is greatly appreciated.