Customer Ratings & Reviews

This is such a handy charger with both the USB-A AND the USB-C on the ends. So many places to use this charger and not have to have the "dongle" which I always misplace!

very helpful. got all of our TV's (all purchased at BB) working with one remote & all our streaming likewise. this has been attempted by GS tech's previously w/o success.

The Geek Squad helped me install the drivers needed to install the drivers on my HP Computer to run my new HP Envy Inspire 7900 All in one printer. They were excellent.

Always patient and know how things work! Will repeat the info and have you try to work the item before they leave.

Great! Wonderful! The Geek Squad unscrambled my TV and sound system in no time. Turns out that some of it had become unplugged in addition to other things! Thank you.

The agent was able to adjustments as needed in order to correct problem. Explained to me how to correct it again if same problem occurs again.

Very good service would recommend for friends and family quick and got a lot experience thank you

We love the Best Buy membership. We’ve had the Geek Squad out several times. They are always respond immediately, are very knowledgeable and polite.

Leo Estrada stopped to assist us in the operation of our tvs. He was very pleased to help us and he did a great job.

Both gentlemen who came last week were wonderful stayed with a difficult problems which they did resolve. So appreciate their knowledge, attitudes and pride in their work.

the teck was right on time and got the problem solved quickly and explaained the process along the way.

Derek did an excellent job diagnosing and correcting our home theater problem. He was patient and showed us how to keep these problems from happening again. Highly recommend him.

Jeff at Geek squad was fantastic! He made sure everything was working on multiple devices before he left! He was extremely knowledgeable, courteous, and efficient! Rave review!

The Geek Squad team that came to help trouble shoot my situation were very kind & patient. They gave sound advice and now my needs have been met.

Did a Very good job in the earphones for the tv sound. Now they will come back out to ensure the blue ray works with it

My agent was kind, helpful, knowledgeable and professional. I was comfortable with my new television by the end of my service.Geek Squad

I needed a router that would send the wifi signal through exterior walls so I could get wifi to my garage. Of course I also had to buy a wifi extender also but I knew I would have to do that. Now I have great wifi signal in my house as well as getting great service in my garage.

The Geek Squad was excellent. They were very friendly and explained everything to me. They were early and kept me up to date about their arrival time. I don’t think I have ever met a more competent pair of servicemen.

When Geeksquad called to confirm my appointment, they were able to resolve my problem without a home visit. Very knowledgeable and helpful.

Technician was on time and professional in addressing my issue. He even provided an easy solution (double sided tape) to improve wireless Ethernet port.