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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 9,590 reviews

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua the technician was excellent. Professional, knowledgeable, and courteous.

    I would recommend this to a friend

  • great job to tech Mike and his helper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike who had 18 years with the geek squad .He installed my tv over the fire place.He did a awesome job and his helper leyah They we’re bothawdome.Great hob.

    I would recommend this to a friend

  • Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent. They were very friendly and explained everything to me. They were early and kept me up to date about their arrival time. I don’t think I have ever met a more competent pair of servicemen.

    I would recommend this to a friend

  • Geek Squad rocks!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so awesome. They came in and went right to work, syncing my TV and soundbar and the lipsync delay, and were done in about 30 minutes. Then they took the time to show me how it's done. Love that!

    I would recommend this to a friend

  • Greek Squad got our tech organized.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad guy, George (not the correct spelling), was wonderful. Took his time and did a great job! Most helpful.

    I would recommend this to a friend

  • Geek Squad solved my Sonos issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and gave necessary guidance and geek squad member is highly technical and knowledgeable.

    I would recommend this to a friend

  • Inspect total system in house and isolated TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service time and interest to resolve issue was good. Only problem I have being a novice is that each squad member(3 people) had a different solution for the same issue.

    I would recommend this to a friend

  • Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shot the connect with TV (xfinity) and your receiver.

    I would recommend this to a friend

  • Very Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fast, helpful, knowledgeable and friendly. Went out of his way to make sure we were satisfied.

    I would recommend this to a friend

  • Installed securely system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came early, installed everything, checked my telephone app. and Alexa that all systems were correctly working

    I would recommend this to a friend

  • Thanks Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks install all my equipment in a timely manner. They showed me they how everything worked. They installed all my apps....I never would have been able to do it myself. Thanks a million!

    I would recommend this to a friend

  • Geek Squad fixed my volume control issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They showed up on time and addressed my issue quickly and also resolved a couple other minor issues.

    I would recommend this to a friend

  • Geek squad resolved my stereo system issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with equipment purchased from BB, geek squad made adjustments and resolved it

    I would recommend this to a friend

  • Geek squad agent corrected router problem and conn

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle solved a problem with our router and televisions. He also connected our devices to the internet. His work was much appreciated!! Kyle was also a good listener and very easy to work with.

    I would recommend this to a friend

  • Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my surround system that the Geek Squad quickly diagnosed and resolved.

    I would recommend this to a friend

  • Great experience with TV install and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing and setting up our new LG OLED TV. Very professional and friendly. Helped get all our favorite streaming services connected.

    I would recommend this to a friend

  • Geek Squad Reliable as Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad representative was more than happy to assist me with my TV. He was friendly and knowledgeable.

    I would recommend this to a friend

  • Geek Squag are tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time,fixed the problem on both systems and was very polite> Did a great job!

    I would recommend this to a friend

  • Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annette was extremely professional. She went above and beyond to reach our needs Thanks Greg Long

    I would recommend this to a friend

  • Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large TV was perfectly installed, connected to the new audio system and the set up explained. Excellent service call by the Geek Squad.

    I would recommend this to a friend
Page 153, Showing 3,041-3,060 of 9,590 reviews
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