Customer Ratings & Reviews

Geek Squad came to trouble shoot issues that I had with stereo receiver, Smart TV and home speakers. Geek Squad identified the real issue as being my cable service provider and my cable modem. Very helpful as replacing the modem fixed the problem. Thank you Geek Squad.

The technician was on time and very professional. Knew what was wrong and took care of it. Would recommend him highly

Very helpful and considerate. Discussed options. I wanted an TV optical splitter— but Best Buy doesn’t sell them. The geek squad guy and I didn’t understand why.

The agent was very friendly and helpful in getting our home theatre functional and explaining the directions to us in simple terms.

The Geek Squad (Eugene and partner) install the TV and made recommendations on the type of bracket I should buy.

The agent was great, he went beyond the call of duty to neaten our cords, help us set up an easier way to use our sound bar and more.

Our new TV was installed quickly with little disturbance to our household. The men were professional and explained things in detail.

Love geek squad, always friendly and very helpful, any problems i get into they are always there to help fix it. ❤️

Customer service team at the store advised me the local geek squad could trouble shoot and offer repair to my product, IF i spent the in home fee of $130. Geek Squad showed up, wasnt even the right people to do the job of troubleshoot and repair. Blew in home fee for nothing. Like highway robbery. Now its been a fight for weeks to get it refunded after the geek squad guys that came to my house and agreed i needed the refund.

Nice gentleman who knew how to address my issue and explained clearly how to improve my system..

Checked added Roku that was saying it was overheating. The also checked sounbar which was acting up.

The agent was excellent and not only fixed our sound problem but went beyond our request and educated us on the features of our remote and TV. I would request him again without hesitation.

Sorry to say this but we're missing a Samsung S22 ultra after tge visit. My wife remebers it sitting on her desk. I'll let you know if we find it.

Eric was here for several hours and reset our fire stick, etc. to help us get connections. Hooked us up with all of our apps. Helped us to streamline everything with a touch of a button.

The agent is very knowledgable in troubleshooting our remote issue. Appreciate his concern & effort & cooperation.

Geek squad was here showed me everything about my t v that I needed to know help me out with what problem I had excellent timing very good love best buys

A salesman helped me in returning a laptop that did not meet my needs. He then assisted me in choosing a new one & followed through with the process of having my data transferred by the Geek Squad.

Great experience! Team showed up on time after having communicated well. Experienced and really knew how to resolve the issue. Thanks so much!

The agents did a site survey to tell us the best size for the new TV we wanted for the family. The new 65 inch Sony looks great.

The large TV was perfectly installed, connected to the new audio system and the set up explained. Excellent service call by the Geek Squad.