Customer Ratings & Reviews

The Squad converted me from cable$$$$$$ to Roku streaming with ease. Love these guys!

Our Geek Squad guy, George (not the correct spelling), was wonderful. Took his time and did a great job! Most helpful.

Javier performed professionally and efficiently-it's always a pleasure to have him service our equipment. Extremely knowledgeable and creative. He's is a credit to Best Buy!

Great job! The agents fixed my smart tv to work properly in no time at all...very professional and dependable. I would hire them all the time.

The agent addressed all the issues that I was experiencing with kindness and concern. He also assisted me in connecting my new speakers for the computer. Taught me how to replace the batteries on my motion sensors for hue lights.

I have been using this service for years now. I am very pleased with it. I hope they don't drop this program.

On time; explained the issues well and went above and beyond helping me with another issue

Geek squad membership is well worth the yearly fee. Prompt to respond, on time for appointment, and resolved the problem with my soundbar not working.

Agent was knowledgeable and helpful. Got the job done, though there was a little bit of confusion about house wiring for sound.

The agent was extremely helpful in solving my problem. Showed me how to troubleshoot my remote a little better.

The agent trouble shot my TV and sound bar problem, determined the problem and fixed it very quickly. He was professional and a pleasure to deal with.

I really am enjoying the printer. I haven't learned how to do pictures at this point but i plan to learn that soon. I like the program also to get the ink sent to me through the mail when I need it. That is an outstanding program.

Agent was very knowledgeable about my tv issues. Discussed possibilities and decided to purchase new TV vs repair.

My geek squad employees were ab whtolutely fantastic. Everything they did, they explained.

Agent came early, installed everything, checked my telephone app. and Alexa that all systems were correctly working

The installers was very nice and very helpful. Everything went very smooth and they were on time. I would recommend them anytime.

Very helpful, very patient, and a great young man. I'm not tech savy and he was very patient with me and answered all my questions. I appreciated his help so much.

The tech was thorough in his trouble shouting the problem with a clear explanation regarding next steps

Anthony id # al450542 did a great job. we have had many techs out to our house; he is by far the best we have had. On a scale of 1 to 10 we give him a 20!!!

The agents checked out the surround sound system in our family room and made some corrections to the settings on our receiver so our sound was a little better. They were very polite and thorough.