Customer Ratings & Reviews

The man was extremely helpful in helping me how to navigate the various programs.

Excellent service. The Geek Squad is perfect for senior citizens. I am completely lost without the Squad. Thank you all.

Really helped me eliminate a troublesome issue; could not have been more pleased with on-site visit.

Guys really knew their stuff. I needed help with a complete new TV, Apple TV, wi-fi, internet radio set up. When they finished I was comfortable using all of the components.

great info giving during work being done. Very good report of what needs to be done in the future.

I am so glad I have the Geek Squad to help me with internet, TV, phone, etc. issues. The techs are professional, efficient and personable.

The agent, Ty, was very helpful. He was able and professional. He addressed all our questions. We are enjoying our Vizio smart TV so much more now. Thank you.

Agent performed his duties with upmost control. He was polite and able to get my sound to match the TV control.

very professional and knowledgeable. Hope we don't need them again but if we do we have confidence in the team.

The 2 women were your A Team! Professional knowledgeable, and patient with someone who is really low tech.

When I've had problems with my TV, a visit from Geek Squad always resolves the issue! The annual cost is worth the peace of mind!

Agent was great, unfortunately the system is old and has a failure in the sounder. Stopped working after the agent left.

Your technician John Harter adjusted my Sonos Arc sound bar to the nth degree. It is truly a delightful experience now!

The technion was trying to help about reception in our bedroom but couldn’t because we didn’t have another place to put our modem

The technician did a full diagnostic check of all components. She was extremely thorough, and now the sound system is fantastic!

The agents checked out the surround sound system in our family room and made some corrections to the settings on our receiver so our sound was a little better. They were very polite and thorough.

Chris S did an excellent job of identifying a solution and quickly solving the issue we were having. He was prompt and professional. Thanks!

The agents showed up earlier as I requested and quickly resolved the sound issue on my Bose surround system. Couldn't be happier.

I like the service members of the Geek Squad. They are usually very knowledgeable and fix what you need fixing the first time out.

The agent was able to test my faulty device-not purchased at Best Buy- and diagnose the problem and advise me how to resolve cost efficiently.