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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 9,590 reviews

  • Geek Squad persistence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad persisted and after several attempts they finally discerned that there was a problem with the software in my new SONY 9 series TV. The SMART connection to all of the steaming apps now works correctly.

    I would recommend this to a friend

  • Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and quick service. They came in took care of the issue we had and left in under 20 minutes. Also should up as promised.

    I would recommend this to a friend

  • Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and very helpful explaining me how to operate the remote. Thanks

    I would recommend this to a friend

  • Connected my roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my tv to Roku. Showed me how to use it . He sure was helpful

    I would recommend this to a friend

  • Ring home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy had good knowledge and did a good job for our new home. He was patient and professional. Thankyou.

    I would recommend this to a friend

  • A nice and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents found no errors in my DVD player's connection to my TV and were very kind to show me again how to operate the device correctly. I really appreciated their service.

    I would recommend this to a friend

  • Problems found and corrected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent and found and quickly corrected our problems with our non-working TV's.

    I would recommend this to a friend

  • Fire stick installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up fire stick, we had lost Internet before they came. They came back when the Internet returned

    I would recommend this to a friend

  • Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had good communication and Michaeljuan kept me up to date and did a good job with the installation and troubleshooting.

    I would recommend this to a friend

  • Very quick, knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was the best! So friendly and willing to help a poor tech challenged woman. After he left I had a question and he even came back to help. He was so patient.

    I would recommend this to a friend

  • Geek Sqad visit quickly solved my problem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped me eliminate a troublesome issue; could not have been more pleased with on-site visit.

    I would recommend this to a friend

  • Geek Squad set up our Bose Sound System.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric set up the Bose Soundbar and rear speakers. He was courteous, and knowledgeable. He answered all our questions (we are seniors)…& was patient!

    I would recommend this to a friend

  • Geek Squad installed my new tv & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took my old tv down & installed my new tv & sound bar. They made all the necessary adjustments & helped me with my apps.

    I would recommend this to a friend

  • Great tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great, knowledgeable and pleasant. I was very impressed with his accuracy.

    I would recommend this to a friend

  • Geek squad fixed my Sonos sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice knowledgeable, fixed the issue very quickly, very professional.

    I would recommend this to a friend

  • Greek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was knowledgeable and friendly. I value the service,

    I would recommend this to a friend

  • Geek Squad Re-established my Streaming Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem Squad tech was amazing and diagnosed the issue in less than 5 minutes. Up and running in 3 minutes afterwards.

    I would recommend this to a friend

  • TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Smart TV and Sound Bar. Love the fact that they have integrated the Xfinity app into the SmartHub and I don't need a cable box or any wires. Just power. And the Geek Squad did a Great job of wall mounting it all. Very clean. Love it.

    I would recommend this to a friend

  • The Geek Squad technician reprogramed my TV & Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time , polite and knew his stuff , I could not be happier with Geek Squad service.

    I would recommend this to a friend

  • Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and efficient. Definitely would continue to use the Geek Squad in the future

    I would recommend this to a friend
Page 165, Showing 3,281-3,300 of 9,590 reviews
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