Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Remote & TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He trouble shooted the problem with the Tv but it still is doing the same routine
I would recommend this to a friendRated 5 out of 5 stars
Amazing advice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man identified the issue right away and recommended to order the correct remote control. It works perfectly now!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 3 visits and geek squad excellent job and very professional. Arrived on time actually enjoyed their jobs
I would recommend this to a friendRated 5 out of 5 stars
Kudos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Presuming this was to get a recently purchased firestick to work, kudos to Sebastian (sp?). He let me know when he was arriving & updated, was friendly, courteous & knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad expert turn table installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service- knowledgeable and patient technician
I would recommend this to a friendRated 4 out of 5 stars
INternet connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected the TV to our WI Fi and checked that remote works well.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.George did a great job of explaining and troubleshooting. I was able to figure it out that it had more to do than the Geek Squad was responsible for. George was great.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad connected my tv to my cable box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very nice & attentive to my needs. He connected my tv to my cable service. And made sure it was working.
I would recommend this to a friendRated 4 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think there is something wrong with the printed instructions. The geek did a good job
I would recommend this to a friendRated 5 out of 5 stars
Installed equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good technical support. Felt the install would leave me with no problems.
I would recommend this to a friendRated 5 out of 5 stars
Oculus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent showed me how to use my new Oculus. He showed me how to download software to it and how to use the controllers and how to draw an area around my room for the play area
I would recommend this to a friendRated 5 out of 5 stars
all positive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked all tv sets in our home and made a few adjustments which made the picture even better. We were very pleased with the courtesy and help we received.
I would recommend this to a friendRated 5 out of 5 stars
Sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed a everything quickly! They were pleasant and knowledgeable.
I would recommend this to a friendRated 4 out of 5 stars
The Agent was excellent at solving problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent examined my Smart Home system and organized wiring. Alexa system could be connected.
I would recommend this to a friendRated 4 out of 5 stars
Great Printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really am enjoying the printer. I haven't learned how to do pictures at this point but i plan to learn that soon. I like the program also to get the ink sent to me through the mail when I need it. That is an outstanding program.
I would recommend this to a friendRated 4 out of 5 stars
Computer/AVR Problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do a good job BUT it is hard to book two separate appointments with my busy schedule. I wish their agents could solve computer problems and AVR problems in one visit rather than two separate events (and charges)
I would recommend this to a friendRated 5 out of 5 stars
did a great job and explain to me the details.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent has installed a extension cord to my blue tooth head phone and ear plugs. I'am hard of hearing and now I could hear better and not disturb my neigbors.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents integrated my Sonos speakers for my surround sound and home entertainment
I would recommend this to a friendRated 5 out of 5 stars
Remote trouble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ian helped us aet up and learn the functions of our remotes. He was polite, efficient and professional at all times. We truly appreciated his service.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Found the Source of the Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely solved the problem with the sound from my loudspeakers for my television.
I would recommend this to a friend