Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sonos Soundbar sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad resolved my audio issues on the sonos soundbar. The staff was quick to resolve the issue.
I would recommend this to a friendRated 5 out of 5 stars
Surround Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!! very knowledgeable, I am impress and very happy with the service. Excellent, I Definetly recommend GEEK SQUAD
I would recommend this to a friendRated 4 out of 5 stars
kings of Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again, love the Geek Squad! Whoever had the idea of creating this service should be elevated to King of Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot tv not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents troubleshooting television was not working. They also installed a bracket to hold the tv. They were punctual and courteous and super efficient. Great duo!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rain did an excellent job setting up our new TV & training us on the new system.
I would recommend this to a friendRated 5 out of 5 stars
Geed Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came back to help up use the controls we could not get anything to work. They helped greatly.
I would recommend this to a friendRated 4 out of 5 stars
The Agent was excellent at solving problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent examined my Smart Home system and organized wiring. Alexa system could be connected.
I would recommend this to a friendRated 5 out of 5 stars
home TV viewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man was extremely helpful in helping me how to navigate the various programs.
I would recommend this to a friendRated 4 out of 5 stars
Good job syncing and linking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents came to sync-pair- connect Samsung tv, several Sonos speakers, and link to Alexa. Wasn't totally done by installation company.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional! Helped us so much and answered all our questions. Very patient. They are well worth the money for this service.
I would recommend this to a friendRated 5 out of 5 stars
I couldn’t work or play without Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We rely — with great confidence — on Geek Squad to help us with our network, computing equipment, and home theater. They have always been knowledgable, trustworthy, and have saved us time and hassle on many occasions. We’ve used Geek Squad for years.
I would recommend this to a friendRated 5 out of 5 stars
Home Theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs came and fixed my problem 1,2,3. They showed up on time and were not only professional but very personable as well.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech Membership ROCKS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Totaltech membership paid off. We have utilized our membership subscription for many home installation and troubleshooting projects.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has helped me on multiple occasions. I know very little about a sound system or setting up a laptop, but they were wonderful.
I would recommend this to a friendRated 5 out of 5 stars
Do you need help?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always wonderful service with people who are very informative in what you are purchasing. Very helpful for someone who needs help.
I would recommend this to a friendRated 5 out of 5 stars
They're the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again, Phil from the Geek Squad does a superb job. They wall-mounted the bracket, installed the TV along with speaker and subwoofer, hid the wires and we couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad team were great, excellent customer service and support. Resolved my issue quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Quick Service with geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my TV to the internet and installed a ROKU device. They demonstrated how to use the device.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Diagnosed my Problem and Fixed it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did troubleshooting and ensured my universal remote was functioning properly.
I would recommend this to a friendRated 5 out of 5 stars
Sr. Citizen loves Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very efficient, knowledgeable and caring in their work. This senior citizen is very thankful for their visit!!
I would recommend this to a friend