Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 9,590 reviews

  • Geek Squad troubleshoot event

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshooting went well; television was removed due to power surge; will get another one soon.

    I would recommend this to a friend

  • Help with my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for the service because, when I need help there is always someone kind and compassionate to help me!

    I would recommend this to a friend

  • Geek Squad trouble shooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominic was a true professional and very knowledgeable of his job. Courteous, efficient and had the problem solved in 15 minutes. Well worth the service call.

    I would recommend this to a friend

  • Sr. Citizen loves Geek Squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very efficient, knowledgeable and caring in their work. This senior citizen is very thankful for their visit!!

    I would recommend this to a friend

  • Out smarting a Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great, couldn't been able to do it without them. The Geek Squad techs were able to out smart my new 'Smart TV'!

    I would recommend this to a friend

  • repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came out at the right time and fixed my problem. Very satisfied.

    I would recommend this to a friend

  • Do you need help?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonderful service with people who are very informative in what you are purchasing. Very helpful for someone who needs help.

    I would recommend this to a friend

  • Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad that set up my TV were great! Experts in their field and really nice. Highly recommend them

    I would recommend this to a friend

  • Resolved sound system issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with young tech Bryson that came out to solve a sound system issue. Extremely polite, professional, and easy to understand.

    I would recommend this to a friend

  • Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Helped us so much and answered all our questions. Very patient. They are well worth the money for this service.

    I would recommend this to a friend

  • Geek Squad resolved our connection problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The afent came out and set up our remotes th o our tv and satellite service so everything works together. He did a great job was informative and courteous. Thanks Geek Squad your my go to service help with my surround system TV and satellite

    I would recommend this to a friend

  • Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician checked all connections and showed me how to use the sound bar. Problem resolved in a few minutes!

    I would recommend this to a friend

  • Sir

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful, they showed me other devices that would improve my understanding

    I would recommend this to a friend

  • Trouble shooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and helped explaining the reason to my trouble with my home theatre

    I would recommend this to a friend

  • Geek Squad expertise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected and set up my system and reviewed with me how to use it. Perfect. He called the day before to give me a more exact time, was on time, and efficient.

    I would recommend this to a friend

  • fixed my sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the trouble within 10 min. and had the option to fix it but just disconnected it like i asked him to do.

    I would recommend this to a friend

  • Geek squad fixed the surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents troubleshooted the surround sound are were able to easily solve the issue.

    I would recommend this to a friend

  • Very quick, knowledgeable and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was the best! So friendly and willing to help a poor tech challenged woman. After he left I had a question and he even came back to help. He was so patient.

    I would recommend this to a friend

  • Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with information on my TV, due to no manual or instructions for operating.

    I would recommend this to a friend

  • Service Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Figured out problem within minutes of arrival. Fixed, and left. All within 30 minutes.

    I would recommend this to a friend
Page 169, Showing 3,361-3,380 of 9,590 reviews
Sponsored