Customer Ratings & Reviews

The gentle did not quick on my issue until it was done. A great thanks to him.

The agent checked my old sound bar to make sure it no longer in working order.

Daniel was promptly on time, pleasant, worked quickly and completed the job with a recommendation for a newer receiver which was ordered online for a tomorrow delivery.

The geek squad were patient, friendly and took their time when installing my device. They made sure i understood how to operate the new system.

Our Totaltech membership paid off. We have utilized our membership subscription for many home installation and troubleshooting projects.

always professional and on time . well trained and attention to detail . keep up the good work geeks

He tried but I need a new router or TV....and he explained some options to me.

After a year and a half of trouble with my home theater setup, it is finally working up to par. Thank you Daniel for your expertise!

Geek Squad has helped me on multiple occasions. I know very little about a sound system or setting up a laptop, but they were wonderful.

The Geek Squad is transferring information from my old computer to my new HP computer. The work was done in a timely manner. From working with Sam who took the computers in, to Will who explained how the new HP computer worked, everything was great.

Ashley got my Sonos Beam up and running, as well as answered questions about its use. She did a great job is and is very personable.

They yes there was two of them showed up one of them on the work they somewhat got it working however, we were told because our TV is not smart enough. It will not work correctly so apparently we have to buy a more expensive smart TV to make our entertainment system work, right? I have used Geek SQUAD in the past, and the last time the tech was very very good.

Patrick is very customer oriented. Explained product benefits extremely well

Agents resolved my issue within minutes. Frustrations relieved.

Again, love the Geek Squad! Whoever had the idea of creating this service should be elevated to King of Best Buy!

She was knowledgeable and thorough.I felt like she walked me through all aspects and didn't try to oversell me.

Geek has always been very professional explain to me about everything if I have questions which I always do the answer

The original installer did a jam up job on my security system However you need to make sure that your squad are not afraid of height Because we had to wait 3 weeks to get a new camera installed because he was afraid of height

outstanding repairman came upgraded, fix the problem, and never one time was going to leave without fixing it

I have severe hearing loss which causes my family and all in the home theater room to leave when I set the volume at a level where I can hear most of the dialogue. The wireless headset allows me to hear almost perfectly while everyone in the room can now listen in complete comfort.