Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Successful programming of Logitech Harmony Elite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service - staff was punctual, courteous, and exceptionally knowledgeable. Job well done with professional results.
I would recommend this to a friendRated 5 out of 5 stars
Sir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and helpful, they showed me other devices that would improve my understanding
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gave me much needed advice on how to ma
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad showed up on time & did a great job. I would recommend service to anyone.
I would recommend this to a friendRated 5 out of 5 stars
fixed my sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found the trouble within 10 min. and had the option to fix it but just disconnected it like i asked him to do.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician checked all connections and showed me how to use the sound bar. Problem resolved in a few minutes!
I would recommend this to a friendRated 5 out of 5 stars
Help with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pay for the service because, when I need help there is always someone kind and compassionate to help me!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came out to fix the soundbar but couldn’t remedy the problem. Had to send back to Samsung.
I would recommend this to a friendRated 5 out of 5 stars
Job super well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edger setup the TV table stand and setup my new smart TV. He did a great job getting programing done and explained everything! I felt good and not stupid with all the technology.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad solved the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a thorough inspection of our television and sound bar. He gave us some good guidance on how to move forward. The geek squad has always been our best bet when we have needed help.
I would recommend this to a friendRated 4 out of 5 stars
geek squad helped with a programing issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in-house geek squad visit was very helpful. The technician was courteous, knowledgeable and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Same tech that installed our system. Very thorough and knowledgable.
I would recommend this to a friendRated 5 out of 5 stars
very good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician fixed the problem and then did some extra work to make sure we understood all the bells and whistles of our system
I would recommend this to a friendRated 5 out of 5 stars
The Geeks are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help to sync our sound bar and TV. They kept uncoupling and we couldn't get sound from either the TV or the sound bar. I had to reboot everything to get the TV and the sound bar to re-sync. The Geek Squad fixed it and we are very happy with the results.
I would recommend this to a friendRated 5 out of 5 stars
Trouble Shoot Sound Surround issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gary and Wayne arrived and did a wonderful job on finding out why my sound system was not operating properly. Problem corrected and I am extremely happy with service. Will definitely call Greek Squad with my next issue. Thanks Gentlemen.
I would recommend this to a friendRated 4 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guy, very knowledgeable and personable and it was a nice experience.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was knowledgeable and thorough.I felt like she walked me through all aspects and didn't try to oversell me.
I would recommend this to a friendRated 5 out of 5 stars
OUTSTANDING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys came out and were fantastic in helping detect issues and fixed all they could.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad expert turn table installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service- knowledgeable and patient technician
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were wonderful. They were polite and worked efficiently. I would recommend them to everyone. I am extremely satisfied.
I would recommend this to a friendRated 5 out of 5 stars
They knew what to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents trouble shot my system, found the problem and fixed it. Very friendly and knowledgeable.
I would recommend this to a friend