Customer Ratings & Reviews

The problem: moving document from PC to Smart TV. Was working, then stopped. Left laptop with precinct. After a few days, problem still not corrected. Noted that the HDMI connector was faulty. PC provider, ASUS, had same opinion. However, after several attempts at alternatives, I uninstalled the graphics driver and re-installed it, and all works perfectly.

Best tech service we've received so far. Installer was extremely knowledgeable, courteous, friendly, and genuinely wanted to solve the problem.

always professional and on time . well trained and attention to detail . keep up the good work geeks

The agents are the best! Walked us, seniors, through the software for our smart TV without being patronizing.

Very helpful and polite. Also, very knowledgeable and answered all questions.

Helped resolve my issue! Thank you for the great customer support! :-)

Geek Squad set up an in-store appointment for me after having issues resolving my problem over the phone. Once at the store all issues were resolved! I am happy with the results!

Excellent service and guidance. So happy to understand more about how to operate our system.

the agent did a great job helping me get all my information back on my computer after buying a new hard drive. very cordial and followed covid 19 suggestions. Thanks for your help.

Rep came to my home to trouble shoot my LG TV. He tried and was really good, but turned out the motherboard on the TV was fried. Had to get a new TV.

You guys knock it out of the park each time. Such an easy oversight on my end but you guys seemed to be happy to get get a satisfied customer so quick!

Your Squad members (6) have been out several times. each visit they have been professional and a pleasure to do business with.

Courteous, professional and solved my TV problem. Also suggested a few instructions concerning using ear pods

It was a laptop and it was taken care of well. They also shipped it out swiftly and fixed it fast. Got it back faster than i thought. Worth it as a geek squad member. Thanks.

Very helpful and friendly. Gave me good ideas on how to lay the theater out.

the agents integrated my Sonos speakers for my surround sound and home entertainment

My agent i think his name was Todd, was great. He provided us with updates. Was on time. Answered all of your questions. He stayed until we were happy.

My technician was Will and he set up my music stations for me. He answered all my questions that I needed help with. Thank you Geek Squad.

Completely solved the problem with the sound from my loudspeakers for my television.

Perfect service. Spotted the problem immediately and fixed it quickly.